Reviews of ComClark Network and Technology Corporation - Angeles City Cable Television Network (ACCTN)
Here you will find reviews about ComClark Network and Technology Corporation - Angeles City Cable Television Network (ACCTN). All reviews are checked and confirmed by our administrator, so these reviews you can trust.
Maintenance service is the slowest and has no concern for clients. I had the hell of a time of ringing them so many times today. They make u feel stupid. You report that there is no signal and they tell you maybe you touched a plug or refresh it. Omg. The whole freaking street has no cable signal and yet they have guts to tell you on the phone that there is no problem with engineering mam. Omg how would they know unless they check? Who is reporting who? So what now if it happens on weekend how will they do your service? Wait til Monday? Are they gonna deduct your one whole day without signal fr your bill? The whole street has no cable signal and still nothing wrong?
2014 October 17Reply
Bkit po napakabagal ng internet ginagawa nyo narin po dto sa pulung maragul #4 sabi nyo bibilis na pero ang bagal parin nag bayad naman po kami ng 512kbps tapos lumalabas sa speedtest.net 200 lang mababa nga po ping kaso ang lag naman
2014 March 3Reply
AFTER SALES SERVICE IS REALLY VERY VERY VERY BAD....INTERNET CONNECTION THAT THEY GIVE IS WAY WAY WAY BEYOND THE ONE THAT I AM PAYING AND SUPPOSED TO GET..MABILIS LANG SILA PAG DATING SA PAGPAPADALA NG BILL..THEIR CONTACT CENTER REALLY SUCKS AS WELL, MAGHIHINTAY KA NG MATGAL SA LINYA AND LEAVE YOUR NAME AND NUMBER PERO WALANG TATAWAG SAYO....WHAT A SHAME!!!!!!!
2013 October 30Reply
Service with ComClark is TERRIBLE!!! They are 20 - 30 years behind in their tech.. try to ring the company on the phone lines is impossible.. just rings and rings! They don't have a website where a person can form a complain. They have no online payment program, you must go to their offices and wait in line with 40 / 50 people just to pay the monthly bill, (( hours of waiting) are you kidding me.. is this the way to run a business!! I'm writing this cause my cable connection now is be off and on for the last 3 days.. now..its been 4 hours with no TV signal !
2013 April 4Reply
the internet connection is slow ..!!
2013 February 16Reply
The customer service provided by Comclark/ACCTN is nothing short of disgusting. The Philippine people deserve much better. Everytime anything needs to happen then you need to attend their office and provide identification and don't forget the waiting time. I regularly have to wait 45 mins just to pay the bill and if you need tech support I have had to wait more than an hour on many occasions. The net work is very slow, so I have paid for the highest connection rate, P4,000 per month. It is about the same speed as PLDT DSL 1M but unlike PLDT it drops out and slows up regularly. It is almost impossible to complain or get in touch with technical support because they have a SMS based system, what a joke. No body ever rings you back,and I do mean not ever and when you call them you get apologize from absolutely everyone but still extremely poor service.
2013 January 11Reply
most of the time the connectio is slow
2012 August 18Reply