Sta Lucia Realty & Development, Inc. - Main Office - Cainta

1.1 9 Reviews
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Company name
Sta Lucia Realty & Development, Inc. - Main Office
Location
Sta. Lucia East Grand Mall Building 2, Marcos Highway corner Felix Avenue, Cainta, Rizal, Philippines
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Contact number
+632 681-5461
+632 681-5462
+632 681-5463
+632 681-5464
+632 681-5465
Working hours
  • Monday: 8:30 am - 5:30 pm
  • Tuesday: 8:30 am - 5:30 pm
  • Wednesday: 8:30 am - 5:30 pm
  • Thursday: 8:30 am - 5:30 pm
  • Friday: 8:30 am - 5:30 pm
  • Saturday: 8:30 am - 3:00 pm
  • Sunday: Closed
E-mail address
Location map
Company description
Sta. Lucia Realty’s early beginnings in 1972 as a developer of subdivisions began under the name Buen-Mar Realty established by siblings Buenaventura Robles and Marcela Robles-Santos, aided by their spouses Dominga Dumandan-Robles and Atty. Felipe G. Santos. Having successfully developed namesake subdivisions in Pasig, Taytay, Morong and Rizal, Buen-Mar gave way to the creation of what is now prominently known as Sta. Lucia Realty and Development, Inc. which set in motion a strategy to become a major force in real estate development. Through the continued growth of its original business in real estate, Sta. Lucia Realty has greatly expanded its presence in new markets while strengthening its hold of existing markets.

While staying true to is core business, Sta. Lucia Realty has  
Show more built a solid foundation that has enabled it to pursue diversification over the past three decades. The small staff has grown. But some things remain unchanged. The strong leadership of the Robles and Santos families is recognized and respected company strength. Backed by a management team that is committed to work together to achieve a common goal; to grow, build, and strengthen our business.

Fusing youth, experience, dynamism and excellence, and guided by the hallmark of excellence, the newly invigorated Sta. Lucia Realty will not only strive to be worthy of its legacy, but it will also aim to power it to the next level.

The impressive roster of communities created by Sta. Lucia Realty now includes such residential estates in Metro Manila, Cavite, Laguna, and Batangas, as well as emerging areas such as Rizal, pampanga, Cabanatuan city and Pangasinan, In the Visayas, the company has also spurred the creation of thriving communities in Cebu, Bacolod, Mindanao, Davao, Cagayan de Oro and Iloilo. From Baguio in the North to Davao in the South, Sta. Lucia has developed a network of thriving residential or commercial communities nationwide.

Reviews

9 Reviews
1.1
 
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1.0
Construction permit
This is their fees for CONSTRUCTION PERMIT in Almeria Verde Pangasinan-

Construction bond from 40K to 100k
Processing Fee from 10k to 15k

My question is, this 50 to 60 percent increase on their fees is reasonable amid the crisis/pandemic that we are into at moment.
In their webpage it says, "Building Dreams" yeah they will help you "build a dream" but "not a house"
1.0
Contact nos.
Tried to call thier office but all the contact nos. in thier website is not working. Very poor customer service. Pag nabayaran mo na ang lote. Indi ka na aasikasuhin. Malaki pa ang magagastos mo sa pagkuha ng construction permit sa kanila. You need 100k para sa cash bond. From 50k tinaas nila ng 100k sa kabila ng pandemya imbes na tulungan nila ang mga clients nila lalo nilang pinapahiran, processing fee from 10k to 15k 50% percent ang itinaas kahit pandemic alam nila na hirap ang mga tao doble ang tinaas nila sa fees. Think twicw before buying from this company.
1.0
Cancelled Unit
I purchased a unit in one of their towers in Tagaytay, The Splendido II. Due to unforseen situation I wasn’ t able to continue the payment. I was paying the unit for 2years and yes I am entitled to refund atleast 50% of what I paid for. The agony starts when they let me wait for someone to respond to all my queries. I started to claim for a refund month of February, 2020. I am working overseas and all of my payments were logged in their Dubai office. Now, the claim was issued, I just don’t understand why Manila and Dubai payments are not tallied or snyching? They are using one system i supposed? How come such a big company have an disorganize system and employees too? They kept me waiting, waiting and waiting. Understood that im unlucky as pandemic also add to this waiting which is I totally understand. Now, they are back at work. March 10th was their last reply and only 27th of May I got an answer on my claims. To cut the story short, still the payments are not in sync, and keeps on bouncing back to Manila and Dubai. Seriously? and now when I am writing this, i still don’t have a clarity on the total payments as if it keeps on changing. I sent all my receipts for those not available in the ledger. I am so disappointed. Before when they were selling, they were so good and available like 24/7. Now, you need to chase for an answer. It will really test your patience to wait.
I can say that there is no perfect company, but atleast remain their integrity and show some compassion.
Never heard of 12%marketing fee in the terms and conditions, but still they will deduct this when you cancelled your unit. I hope that if you are reading this and plan to buy. Think twice!
1.0
Do not buy from this company!
Bought a lot from this company 10 years ago, until now there is no clubhouse, no water, no electricity. No one can even give me any timeframe kung kelan maayos lahat. Magaling lang pag nagbebenta, pag bayad na wala na sila pakialam sa iyo.
PUBLIC USER
san subd at location yan po? nakuha nyo napo ba ang title?
PUBLIC USER
MAGALING LANG NGA ITO PAG MAGBEBENTA PAG MAY PROBLEMA KA HIRAP KAGAYA DITO SA METROPOLIS GREEN SA MANGGAHAN GENERAL TRIAS CAVITE ALMOST 7 YEARS NG PROBLEMA ANG BARADONG DRAINAGE DITO AFTER 4YEARS NA COMPLAIN NIREPAIR NILA PERO NG UMULAN BUMARA ULI KASI MALI ANG PAGKAKA DESIGN NILA NG DRAINAGE ITONG DRAINAGE NA ITO GUSTO NAMING IREPAIR WIT OUR OWN EXPENSES PERO HINDI RIN PWEDE KAILANGAN NG PERMIR NG STA. LUCIA WE ARE SUFFERING FROM THIS PERO SA SINGILAN MABILIS AT PWERSADO KA LALO NA ANG SECURITY AND MAINTENANCE NUONG BINILI NAMIN ITONG PROPERTY SABI NILA PAG NAKATIRA KANA AT FULLY PAID HINDI KA NA MAGBABAYAD NG SECURITY AND MAINTENANCE PERO SINGIL PA RIN SILA NG SINGIL PERO ITONG PROBLEMA SA BARADONG DRAINAGE HINDI KA NILA MATULUNGAN MALAKI LAKI NA RIN ANG GASTOS NAMIN DITO SA BAYAD SA PAGPAPALINIS NITO HINDI MAGANDA KAUSAP ANG STA. LUCIA.
PUBLIC USER
Reklamo nyo po sa DHSUD. I also entered into a CTS with them, fully paid ko na, hindi pa rin ayos title, more than 2 yrs na ako waiting, wala rin concrete sagot and wala na nagrereply sa inquiry ko. Hindi pa nakapangalan sa name nila yung mother title. ???? Wala pa rin aksyon. ????
1.0
Paid in full, 3 years, no title
After full payment, after 3 years, still on title on Splendido purchase
1.0
Bad developer
Brand new condo, toilets x 2 not working after a couple days and refused to replace them citing I signed off at checking in - Splendido project
1.0
Fully paid and yet transfer of title is taking over a year. No company process. Unreliable employees. Shitty service.
1.0
Foreign investors, be warned! Sta Lucia is quick only in getting your money. Once they do, you will wait months or years to even get the Absolute Deed of Sale signed by the smog owners. You will spend tons of money sending documents which they ask for one at a time, and 10 times that on overseas calls that gets nowhere as they are adept at dodging and giving the run around.
I was assured that papers will be processed locally but once they got the money, I was told everything has to be processed in Manila. They are so disorganized that they will make your representative go back to Manila several times. (It was expensive but most of all very inconvenient and risky for my brother who have to use his vacation hours waiting in their office for hours on end).
Their practice is also highly deceptive. I paid the principal upfront as well as the 10% tax, but they never disclosed that for them to sign the contract and process your paper as promised, they will want another extra 6.5%. As per the latest published rates by the Philippine government, notarization, documentation stamp etc totals to 3 % at most. I understand the company will try to recoup their expenses processing the paper but tripling the amount is unconscionable and plain greedy. I have asked for a breakdown of the 6.5 % but they refused to grant me that information. I have every right to know what I am paying for but all I was told was that it was company policy not to do so.
I can wax on and on about this nightmare of what I thought was a good investment. But there are just too many to mention.
I am at their mercy, I play by their rules, their every whim without choice (the buyer!). As of the writing of this review, I just stayed up till 3am trying to get hold of a manager that did not have the courtesy to speak with me after telling me to call back after 30 minutes multiple times. All I wanted to know is when they will sign the deed of Sale (Somebody help!)
Do take my advice and invest somewhere else- somewhere where the law and your rights are not trampled upon by the caprice of the monied few.
PUBLIC USER
We have exactly the same issues with Regina right now. And worst we cannot find a way to complain. We cannot get the contact information to escalate issues.
PUBLIC USER
Regina, may I know how you escalated the issue? Did you find a way to contact somebody to fix the issues?
PUBLIC USER
Ireport nyo po sa DHSUD. I also have a problem with this company. ☹
2.0
MEADOWOOD EXECUTIVE VILLAGE IN BACOOR CAVITE ARE NOW BECOME LOW COST HOUSING DUE TO APPROVAL OF SLRDI (AS PER SLRDI ENGR ) TO BUILD A NEW MEADOWOOD RESIDENCE SUBDIVISION INSIDE THE EXECUTIVE VILLAGE PHASE 4C USING ALL AMENITIES LIKE ROADS, WATER, DRAINAGES & OTHERS. PLEASE INVESTIGATE & PENALIZED THIS ACTION OF SOME OF YOUR STAFF. WE NEED SLRDI OFFICIAL STATEMENTS ON THIS ISSUE BEFORE WE COMPLAIN THIS MATTER TO HLURB.
See All 9 Reviews

Questions & Answers

Look like I have no option but complain on 8888,about sta Lucia business unfairly handle costumers.Censor question,(no freedom of speech??)Don't answer on emails.My comment was assessed and never posted.Unprofessional company.
Till what time is your office hours, for settling monthly payment..
How to get copy of deed of restrictions
View all 4 questions

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