Mcdonald's - Head Office - Makati City

Comments ko kapitbahay q california garden ,nung wala pang mcdo sa barangka kami bumibili.pero dismayado aq kahit sa manager parang di nila alam mga ginagawa nila,untikan pa.nila ako siraan sa trabaho ko dahil sa kanila.

July 1,2021 umorder ako BTS meal and sundae via Mcdelivery app. Naghintay kami 2 hours walang dumating. Tumawag na kami sa customer service at nag update gumastos kami 100 pesos sa load. Sabi nung agent denecline daw sa Mcdonalds Commonwealth So endorse nya daw sa Mcdonalds Regalado. Umasa kami na may iddeliver at naghintay hanggang 1am.ayun nganga. So tawag na nman kinabukasan 100 load ulit, nakausap ko na supervisor puro sorry lang. Tapos nirefund na daw at magrreflect sa account ko real time after ng call. So ended call na. Ayun 12 days na nakalipas wala pa rin!!! Ayoko na magpaload at magsayang ng pera. Imagine 250 pesos load na nasasayang ko. Tapos pinapa refund ko is 423 lang? Nagfeedback ako sa mcdelivery app at nagsend ng sangkatutak na email sa writeus with all the screenshots wala namang nagrereply!!! Mas mabuti pa jollibee kahit malayo dinerect ng App bsta bayad na nagddeliver sila. Oras oras pa nag uupdate!! Magsara na kayo Mcdonalds.!!!!

Kagabi pp, may 5, 2021 nag grocery ako at napadaan ako sa mcdo around 7pm para sana tikman ang new kburger. Ayun na nga nakapag order na ako for dine in, pero pag tikim ko ng fries lasa siyang used oil at ang itim na nya kaya binalik ko sa counter. Naubos ko na ang burger, sundae at large drink ko wala pa ang fries. Ang mga crew nagkukumpulan kahit yun nasa kitchen nakikipagharutan sa harap patingin tingin lang. Wala pa din ang fries kaya sinabi ko na lang na bukas ko na lang kunin. Nung pagkasabi ko sabi nila ok na daw meron na yung fries at nakalimutan lang ibigay kasi akala raw naibigay na? Jusko.. nung binalik ko yun fries paulit ulit ko naririnig mga sinasabi niyo kesyo ok naman ganyan. Kayo kaya kumain ng maitim na fries? Yun parang niluto sa used oil na niluto sa isda? Edi wow.. tapos sasadyain niyo na late ibigay. Mga bastos at nananadya.

I purchased my mcdonalds this morning through drive thru at Mcdonalds alabang zapote road..fronting robinsons las pinas..since Im a dialysis patient I always want to drink something cold..so I always brought my tumbler with me..I asked some ice from them and the girl said "sori wala kami ice" huh? really ..ang damot nio naman..Ive been to different fast food chains..every store gave me ice..sila lang po ang hindi..be considerate sometimes..

lagi po ako bumibili s drive thru ng mcdo dito s friendship hi way angeles city..ngyun nkita ko ung gumagawa ng burgers hindi nkasuot ng maayos ung mask nia..cnbihan ko ung cashier n pkisbi dun s crew n ayucn ung mask nia..nkakadissapoint lng po kala ko kc 100% talga hygine ng mcdo and pngalawa po walang bbq dip ung chicken nuggets ko???????????? sobrang nkkdisapoint tlga..pguwi ko ng bhy kulang ung order ko wala png catsup n nilagay????????????

Goodmorning. sana Mapansin Po. Service crew po ako, I Personally approach po sa Manager Oky naman. pero tama Po ba Na Ipaalam Nya sa Buong management ang issue ng walang Approval ko.?
then Direct po ako nakipag Usap sa Manager about sa Issue ko, Tama rin po ba na sabi ng RM " Hindi ka makakaipon sa Mc do. pang support lang daw po"??
makakasuporta po kaya Ang 4hrs Duty and 4-5x day Na pasok. at kung Seswertihin pa Sakto lang sa Pang Hulog ng Benefits ang sahod.
Pero may Nag 7th day and straight 6-8hrs Duty. napapansin ko lang Po kase simula noong Nag Share ako ng Issue ko na Binibigyan ako ng Awol kahit TA ko po. At nitong nakaraan Lang po Ay Binigyan ako ng Awol kahit, Nag Personal message nako Sa Sched.manager. dahil sa Biglaan lakad po About sa School Finals po.
Laking Insulto lang Po kase Ginagawa ng Manager sakin Hindi lang po sakin sa Iba Din po. sa ginagawa nya po Feeling ko Ayun ang paraan nya para kusang mag resign ang Crew.

SANA PO MAPANSIN, GODBLESS PO HEAD OFFICE STAY SAFE & STRONG PO. ♥️♥️♥️

I bought sundaes from Mc Donald's Halang in Calamba City (Laguna) for myself, a PWD, and my Mom,a senior citizen.
I waa told that thete was a limit to the number of sundaes which will be given a discount. After a little argument, she changed her statement and said that the limit was for the senior citizen. I did not argue any further because I was tired from work and wanted to get home. When we opened our sundaes at home, we were shocked to find that the 20% discount would give us 50% less of the usual Mc Do sundae. (picture attached)
Is that how Mc Donald's treats people accorded such discount privileges by law?
I am a government physician who pays my taxes well.
I hope you look into this irregularity.
Thank you.
We love McDonald's sundae. This is such a disappointment.
Please fix this disgraceful service.

Mam/sir.
Tanong q Lang po.bakit? Ganito sestema NG services NG mcdo quirino sa mga kagaya naming rider.

1.Mabagal. at matagal
ngtatambak na po lahat NG rider don sa restoran. Dahil sabay sabay tinatawag Ang number namin.. suggestion Lang po Di po Di po ba pedeng pag gawa NG Isa eh tawagin po agad. Hindi Yung sabay sabay pang tinatawag.

2.nagdidisisyon NG Wala manlang inform samin. Bago mag edit NG order NG costomer kung Ito at hindi available. Kaya pati Yung mga costomer po namin at nagugulat dahil biglang NG babago.

3. Sana naman po sa mga express namin.
Tawagan o itxt po Muna Ang mga rider at tanungin bakit Ang tagal namin. Dumating. Sa resto. Hindi po Yung NG cancel agad. Dahil Wala pa kami.
Kc naranas q po dito pa q galing mcdo quirino. Ang pick up q po at mcdo j.p Rizal. Isang stop nalang po aq. Bigla pong na cancel. No resto pag dating q po tanong q kung bakit. Matagal daw. Mam/sir hindi po ba pedeng try po kaming tawagan bakit po matagal kami. Yon Lang po salamat po

0 star para sa mcdonalds holiday island bagong silang
1st kaya aq papasok para bumili dun kz nakita ko ung tao sa loob like grab wala sila lahat FACE SHIELD so expect ko pde na naka face mask
sabi ng guard dahil wala aq faceshield isuot ko helmet ko para tuloy aq astrounout sa loob
2nd Umoorder aq ng spicy chicken wala daw available pero nung grab ang umorder meron as in meron
walang wentang mcdo

Hnd ok makipag usap ang manager dun.

Zero rate ang customer service nila kht mga crew

Delivery sobrang tagal halos morethan 1 hour bago dumating ung order ko. Mali pa yung dalang order after nun.

Mcdonald's philippines sana paki check mga branches nyo. And sana may time management kayo every branch sa delivery.

Ung staff na Anica sa mcdo kabihasnan , bastos at walang modo! Bakit kayo naghahire ng mga gantong staff? I think many are more diserving sa spot nya ngaun. Oh baka naman talagang gantong services ang inooffer ng mcdo, I mean ng buong mcdo company, ung sisigawan at susungitan lang kaming mga customers. Siguro nga customer lang kami kaya ganun,customer lang kasi kami!!!!! Tinotolerate nu ung mga gantong staff? Kung ganto lang din ang maabutan ko sa tuwing oorder ako sa mcdo. Hnd nalang. Hnding hnd na ako kakain pa sa mcdo. Hnd lang ito ang unang beses na nangyare sakin to same branch. Or baka naman hnd marunong magdisiplina ang mga Managers, supervisor, head supervisor ninu? Or baka mga bastos din tong mga Leaders na to kaya naaadopt ng mga crew. Paki explain naman sakin oh kung bakit kayo may mga gantong staff. Thank you and pasensya na sa abala.

actually second time ko na naexperience. sobrang ang pangit ng service nila. tho bumabalik balik pa din ako is dahil sa product nila na masarap tlga SANA. pero dyosko kung ganyan ka pangit yung service at ugali ng staff nyo ewan ko nlng mcdo. so very disappointed. we're about to order kanina ng burger at coke float pero etong c miss cashier inuna tlga si manong grab kahit kakarating lang. waw ate. and all ang dami nilang staff sa harap ng counter ngchichismisan lng at andun pa supervisor. waw. at ngsidatingan na din yung ibang grab driver.. at walang balak c ate cashier na unahin kmi bilang kmi nmn tlga sana nauna. ganyan ba tlga mga staff nyo? sobrang tagal ang dami pa nilang dinadaldal. so ngask kami ng mahinahun mga madam. "ahh miss ikaw lng ba cashier?" girl parang wala cyang naririnig so inulit ko. "ate ikaw lng po cashier". tapos sumagot nakasimangot. oo mam bakit anu po ba order nyo. (yung boses na parang galit pa kasi bibili kami) so sabi ko float lng nmn sana at burger. sabay sabi nya ng ay wala na. puro meal nlng sabay kausap sa grab. waw ang bastos ni ate. ayaw mo kmi kausap? any suggestions? edi umalis nlng kmi

note:
pguwi nmin naisipan ko nlng mgpa grab ewan ko ba at ntagpo din na sa same branch pa ko ngorder same order. guess what. my float at burger pa mga madam. it means ayaw mgpaorder ni ate. bastos. so kailangan mg grab pa kami at gumastos ng service fee. samantalang nung ngorder kmi personal same branch ee meron nmn pala. aba magaling ???? good job cge mgdaldalan lng kayo.

Around 2am this day, I ordered chicken fillet ala king with fries and drinks, and burger mcdo with fries and drinks, after 30 mins Manager in the store called me advising that the delivery will be late due to lack of delivery riders and they will deduct the 100 gc on my bill, so I said ok. After 11/2 hour rider delivered my order, but when Im on my unit i checked the food but that is not what I ordered, so I called in the store, I ask for manager because aftr a couple of hours waiting thats what we get. I decided to cancel the order and have my money back, manager name is MYRR MANAOAG says okay they will refund the money and ask the rider to go back, but it took another 11/2 hour no one get back at me, I decided to call again and the manager says what she understand is I cancelled the order, so I ask her what is her understanding about cancelled order? Did I supposed to expect a money back or not? Then she said (opo papupuntahin ko na po yung rider pasensya na po uli) So If I didn’t call back I am waiting for nothing? Is this the kind of service that you promote? This is worst customer service I ever experienced, Store is Mcdo felix avenue cor kaginhawaan st karangalan vill manggahan pasig city. Just to clarify I returned the wrong food they deliver and You should do something about it.

I was wondering here in the Philippines why don't your store have biscuit and gravy or just biscuit? like in the US EVERY morning in my home city i lived i got 2 biscuit and sausage with 2 grape jelly and here you don't have any biscuit orjelly. So what i'm wondering are you ever going to start making biscuit?

I am Ranillou M.Idio residence in Makati. A PWD costumer in Mall of Asia. Just this morning around 11:45am. I visited your store at the Mall of Asia to buy Mc spaghetti with burger. Hoping that the priority lane is convenient for us.Since it was rush hour for the lunch. I was trying to understand one of the cashier boy whom he is not taking care the Pwd and Senior citezen line.For the four people with special card such as PWD and Senior citezen.I asked my self why it took so long yet almost 45min already past but our line is not moving. When Im about to reached the nearest area of the counter. I was shocked that this cashier was extremely over passing the Pwd and Senior citezen. He priorities the ladies in front of him which took him fast and give their needs. It took me irritated and get mad that this young cashier priorities the ladies while us as a PWD and Senior citezen trying to get our food first rather than almost 30 to 45 mins waiting just to turn his heads on us. Is this your way of teaching your store management. What a coincidence ! Teach your management well. The Pwd and Senior citezen have the right to prioritize us whether this is convenient store or any chain food store. I am very excited to eat my lunch but it turns bad and get my hypertension high. Even the one of your security guard holds my arm ready to scold me.Very Low class management and it seems like I was in the wet market not in the mall of Asia.

May nakukuha po bang backpay , if nagresign po kahit probationary crew pa lang po?

I would like to ask if you are looking for a product depot and warehouse somehere in Rodriguez Rizal. I am an Agent and I would like to offer a Lot For Lease with a size of 26,241 sqm which I feel is ideal for your good company. The Lot is along the road and accessible going to your stores in northern part areas. Thank you.
Regards,
Tony Antonio
Smart no.********
Globe no.********

I would like to send or hand over a prosal of a commercial lot along amadeo road Gen. Trias Cavite. Im Ramon Mallari of Sta. Lucia Land Global Inc. Can I get the name and the deparment head for my prosal.thank you.