Contact Center

About the product
Contact center staff use their knowledge to assist customers with their queries and concerns.

We offer strong management, unparalleled transparency, modern facilities and dedication to meet your business needs.

- Inbound/Outbound Sales Representative

An inbound sales representative is the single point of contact for customers to call to make payments, accomplish purchases or just simply inquire for product information.

An outbound sales representative is the one who contacts customers to inform them of the products or services they offer.

- Customer Service Representative

A customer service representative helps assist customer by answering questions about a product or service and provide them with relevant information.

- Email and Chat Support

An email and chat support is someone who engages with a customer in real time to answer queries and provide information.

- Help Desk Specialist

A help desk specialist is someone who provides technical assistance to customers in an efficient and accurate manner. They solve technical problems and provide support.
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