Review of Sun Cellular - SM Southmall

Sun cellular southmall, your service is so poor, you told me last july 9 that my sun sim would be activated within 24 hours and now it's already july 11,i have called your hotline number and complain about this for 4 times now, they said your branch is not responding to their report. I have been your loyal subscriber for years!!! Would you pls. Take immediate action on this, i need to receive an emergency overseas call! - mrs gertrudis norayda canda