iMerex Group of Companies, Inc, Imerex Tracking

1.4 56 Reviews
Verified
Listing
Recentrly
Updated
Company name
iMerex Group of Companies, Inc, Imerex Tracking
Address
Block 1, Lot 1, Dr. Arcadio Santos Avenue, Sta Rita Village, Sucat, Paranaque City, Paranaque City, Metro Manila, Philippines
View Map
Phone Number
8826 4475
8826 0472
8856 7933
8825 5728
Mobile phone
+63 915-911-4815
0906-426-0114
0932-202-9257
0947-311-4315
Fax
8856-7933
Working hours
Friday: 8:30AM–5:30PM  See All

Reviews

56 Reviews
1.4
 
Write a Review
1.0
Very Poor Service
Pissed Off!! More than 2 months delayed in their Warehouse no Updates given, all contacts provided neither no answer or unreachable!! Not Recommended!! Very disappointing!!
1.0
Delayed Delivery
Hi, merex what happened, mag tataylong buwan na cargo ko wala parin? Pumangit na service nio, dati okay naman, nag padala ako cargo Jaunuary 12, nasa riyadh pa ko. Patapos na bakasyon ko dito sa pinas till now wla pa.
last update march 16 dispatch for delivery via kenosis, pero till now wla parin, last march 11 nasa sucat na. Grabe namang binababad nio mga cargo jan sa warehouse nio. Kampante pa ako ng aantay, kaso may mga gamit ako doon na gagamitin sa event, super nakaka disappoint. Wala ring nasagot sa numbers nio, emails ko wla ding sagot. Super poor po service niyo this time. I will not recommend merex to my co workers and friends kung ganyan po kayo. Di na ko uilit mag padala sa inyo.
1.0
Not Recommended Poor Service
Boxes picked up last Nov.17,2022 but until now i didn't received it and i am already in the Phil and planned to return.My grandma died and buried without receiving my pasalubong to her due to delays.Some items are expired/nearly expire and for sure the company will not shoulder it.Payment was on time but service was too poor. By sept and oct there are problems in shipping but notice to costumers were not ahead. Totally business and concern by costumers are not addressed. Parang kami pa po nakikiusap sa inyo para iupdate po kami about s boxes namin. Dugo't pawis puhunan po namin para makapagpadala lalo s panahon ng pandemya kelngan ng mga pamilya po namin kaya po kami nagpadala. We do trust you but u failed us..
1.0
Where is My cargo?
No rating at all. I send my cargo last November 11 2021 until now Feb 2022 no update when and where they are planning to deliver my cargo. Poor service. Imerex no more.
1.0
Non moving shipment
If i can only rate you negative zero i will. Useless freight fowarder. Since you dont deliver and takes you so much months hopefully will not reach years for you to deliver a cargo.. will you pay a refund of the delivery cost and the box contents when your costumers give up on you?
1.0
Delayed delivery
I send my package last November 25,2021 via air cargo . It’s suppose to arrive in less than 20 days . Until now the package did not arrive and the customer service is so poor . Why the hell did I pay for air cargo if you will deliver it more than a month ??!!! Babalik na lang ako sa abroad Wala pa yung padala ko . Nakakainit kayo ng ulo . Never again in your company .!! Mga bwisit kayo!!! Pag yan May mga butas at sira , humanda kayo !!!
1.0
DELAYED CARGO SHIPMENT
MAY 11 NA PICK-UP ANG CARGO DITO A RIYADH UP UNTIL NOW ALMOST 2 MONTHS NA WALA PA DIN UPDATE, TUMATAWAG AKO SA MOBILE AT LANDLINE NUMBER PROVIDED NILA SA LEAFLETS, NAKAKANGINIG NG LAMAN, MGA HINAYUPAK KAYUNG TAGA MEREX, DUGO AT PAWIS PUHUNAN NAMIN JAN MAKAIPON NG KONTING MGA PASALUBONG, ANUNG GINAGAWA NYO? MGA LECHE KAYO, BAYAD NA YAN BAGO PA TUMULAK NG JEDDAH. MGA PUTANG I.N.A. NYO PO. YAN LANG MASASABI KO. KAILANGAN MATUTUKAN NG DTI ITONG ISYU NA ITO. MAGKAISA ANG OFW COMMUNITY NA I BOYCOT SILANG MGA WALANG GINAWA KUNDI ANG MANGARTA SA MGA OFW.
1.0
Maximum 5to7 days
June 10 2021-status: for delivery. And as per your representative 5 to 7 days maiddeliver yun bagahe sa bahay. Pero till now (june 19 2021) wala pa. Any action from the management para sa mabilis na response. Pls be noted na halos lahat ng reklamo sa inyo ay not on time for delivery
1.0
Delayed Delivery Again
This is the second time na nag padeliver ako sa Imerex. At first, ayus naman at on time ang pag deliver sa Tanay Rizal kaya nag padeliver ulit kami sa Bauan Batangas naman. Since June 09, 2021 dispatched for delivery na at ang sabi ay 3-5 days lang maidedeliver na pero hanggang ngayon wala pa.

Nag follow up ako sa Riyadh to assist me at binigay nila contact numbers sa Pinas then noong minessage na sa Pinas naka high priority na daw sabi last Sunday at ngayon daw makukuha Friday, June 18, 2021. Tapos ngayon tinawagan ulit sa Pinas for reminder at ang sabi early Wed nalang daw next week at nag ka problema sa delivery. ????????????????????????

This Cargo Company is not reliable sa commitment nila. May pa “Top Priority” pa, hindi tuloy makalabas ng ayus ang mag rerecieve sa Pinas dahil nag aabang anytime na baka dumating.

I hope mag karoon kayo ng sistema na at least mag message kayo sa recipient sa Pinas kung ano status ng pinadala namin dahil meron naman kayong number nila para hindi nauubos ang oras kakahintay lang sa wala.

Improve your service and honor your words. Dahil hindi naman po delay ang bayad namin sa service niyo.
1.0
Delayed morethan 60 days
Sir yung cargo ko morethan 60 days na as per tracking number nasa Sucat na nung June 2 pa pero hanggang ngayon di pa na deliver sa Biñan Laguna. Anyare?
1.0
Over delayed delivery (turning to 90 days)
This is my first time i sent my package to this cargo feb.24,2021 until now may 17,2021 not yet received in Catanduanes. i kept on calling in the customer service in Jeddah and Customer service in Riyadh. I found that Riyadh customer service is much more accommodating than the one here in Jeddah which is usually turning its mobile close. This only leaves a first and last impression that this shipping cargo is not that reliable to ship with. They gave me two mobile numbers of their trucking brabante which they told me that this trucking is responsible for delivering the stuff to every place including catanduanes which is my place but unfortunately my husband their told me both mobile # is incorrect. They said it will only take 60 days but in consideration of the lock-down that cause delays, but look until now its almost 90 days not yet received to think that there are essential stuff included there for my mothers medication. This will be my first and last deal with this cargo.
1.0
Cargo has not arrived
Yung pinadala ko po since april 1 202q until now wala prn.hnd ko to first time mgpadala. They said it will only take 40days. Sobra n po s 40days. Follow nio nmn po at edeliver, pabalik n aq nng saudi arabia hnd orn nadating. Kala ko p nmn maayos kyo s service.
1.0
Please deliver my box!!
Last march 25 2021 pa dumating sa sucat ang box very late parin sa estimated date of arrival sa tracking. Pero hanggang ngayon april 12 2021 na di ko parin nakukuha ang box na pinadala muna KSA. Tawag ako ng tawag ang sabi lang nakaschedule na para sa delivery pero di naman masabi kelan. Flight ko sana last april 10 pero di ako natuloy gawa ng kakahintay sa box na yan. Utang na loob naman! Deliver nyo na mga pending shipment nyo. Ano to minimentain nyo ang ratings nyo na 1.0? Bwiset naman. Nakakainis na. At ngayon ring ng ring parin ang phone nyo di nyo sinasagot. Dapat sainyo ipasara na. Pinaghihirapan ng tao yang pinadala nila. Magexpire na bago pa makuha ng may ari. Walang kwentang kumpanya.
1.0
UNDELIVERED SHIPMENT
Shipment under BL / AIRWAY #: KSA******** addressed to Said Sha of Palawan has not been received to date after more than 3 months. As per latest tracking record, shipment was received by agent on January 6, 2021. Please investigate and deliver immediately.


1.0
DONT SEND YOUR CARGO IN MEREX
Send to other shipping company but not here. I am their client for 11 years, they always have late delivery. You always need to follow up or go to their company in Paranaque just to get my cargo. Air or sea cargo are the same. Your wasting your money , time and emotional stress.
See All 56 Reviews

Questions & Answers

I just want to follow up my cargo box,more than 3months already since I send it.I tried to checked it using the tracking number but still on the same location for almost 2 months now!
Sir/ma'am
Good morning ask ko lang po kung anu na nangyari sa cargo box ko from riyadh since october 15 2021 until now jan 24 2022 wala parin kindly update?
Good day,
Sir,pina fallow up ko po kung package. From samuel sequita,2 mons n po hindi p dumating galing KSA number********
Kylan po b yon darating? My tel # ********-********
View all 6 questions

Company Details

Location map
Block 1, Lot 1, Dr. Arcadio Santos Avenue, Sta Rita Village, Sucat, Paranaque City, Paranaque City, Metro Manila, Philippines Get Directions
Description
In the early 90’s, the Company founders conceived the idea of starting a company that Overseas Filipino Workers (OFW) can trust for the delivery of their cargoes and other gifts. They started learning the trade while they themselves lived among their countrymen in foreign land.
Working hours
Monday:8:30AM–5:30PM
Tuesday:8:30AM–5:30PM
Wednesday:8:30AM–5:30PM
Thursday:8:30AM–5:30PM
Friday:8:30AM–5:30PM
Saturday:Closed
Sunday:Closed

Verified Business

iMerex Group of Companies, Inc, Imerex Tracking - company profile is confirmed by company owner / representative person / directory administrator.
Last update: May 2022 - View Status


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