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Mini Stop - Head Office

1.0 9 Reviews
Company name
Mini Stop - Head Office
Address
Cfc Commercial Building, 137 Pasig Boulevard, Pasig City, Metro Manila, Philippines
Phone
+63(2)6712010
+63(2)6721920
+63(2)6722190

Reviews

1.0

9 Reviews
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1.0
Supladang cashier
Ms. Laila cashier ng ministop glorietta 2 makati city,iritable lagi ,prang lahat kming customer nya ang mag aadjust sa kanya,nakasimangot at ddabugan ka pa pag sa tingin nya medyo mtgal ka mag order gusto yta seconds lng tapos kna s harap nya hindi marunong magdahan dahan ng customer ,dami ko ng experience s knya na pagdadabog,lalo pat nsa glorietta lng ako ng wowork eto tlga pinaka convenient n kainan na mlapit sakin ,one time ung naubusan cla ng paper bag ako pa n customer nya binungangaan nya ,puno punong n ako s ugali ng cashier nyo pki bigyan agad ng action .
1.0
Ministop central business park 1 eastfield center brgy 76 pasay city
Hi..myron lng po sana akong concern regarding sa staff niyo namely Gio eto pa hiningi ko ang last name nia ayw nia ibagy nung una..pero sinbi ko sa knya paki complete.pagkatpoz pinasulat ko ulit sa kanya pero ang pgkasulat na hind maintindihan..tinanong ko if manger po ba cxa at ang sabi nia yes..but his not wearing a name plate..ang sabi nia pa xkn..nasa loob daw..eto na po ang ngyari ..kumuha po ako ng roll na effecacient oil at iba pa..in short pumnta nako sa cashier para magbyad ..nung e ni scan na ng cashier una boy po ang cashier ...tpz aun na po scan ang roll effeca....ang price is 100 something so sbi ha..bat dun nkalgay 40 mhigit so sympre ako nmn kasi dun nkalgay un ang price kinuha ko.so sbi ko ay wag nlng mahal pala pero etong boy pmnta dun sa pinglalagyn ng roll na effeca...ang sbi nia 100plus dw eh kasi ganyan ganito..sbi ko hnd ko nacheck kasi dun nklgay xa same din at presyo.is 40 something..etong lng tlga ang pinakaayw ko na sabihan nia ako next tym mam pki check ko raw maagi dahil ayaw dw nila na ng vovoid ..so aun kaslan ko pla..sympre hnd nmn sa lhat oky ang madmpot na item ng customer..sagutin pa ako ng gio nayan manager daw cxa at nakipgsagutan siya xkn sbi na ipglaban niya rin dw ang side nia..buti sana kung tama ang salita mu sa customer eh..hind..wlang good custumer service ..lagi ako nabili kht saan pero ngaun lng ako nka encounter ng ganun attitude ng manger kuno cxa..tingin ko hind eh..kung manger ka sa name plate mo plang wla na sub standard na sgutin pa ako nasa loob daw..at ung sinisi pako very wrong..aba hnd pa sna ako mgreact eh kaso sa sinbi nia na..pki double check ko raw kasi umiiwas sila ng void..aba kung tama ba nmn xa pglagay ang item nio d dpt okay..baka kulang yan xa training at orient xa customer service niyo gio nyan
.nakakadismaya!naka indicate po receipt at makita nio po sulat nia d maintindihan..ayw isulat ng maus..
1.0
Rude Staff at Ministop Sto Nino Paranaque
There was a misunderstanding when the cashier gave the order. I told him that it wasn’t the order I asked. HE WAS ALREADY RUDE AND WENT BESERK SAYING, HINDI YAN ANG SINABI NYO, ICANCEL NA LAHAT YANG ORDER NA YAN. HE EVEN MENTIONED SAYING PILIPINO PA NAMAN KAYO GANYAN KAYO, I just firmly asked Mali ang bibigyan mong order. when in fact he had been rude already to begin with. He made me wait without telling me he had to because the nuggets needed to be heated. He was so outright rude. I was with my daughter and it caused her TRAUMA to go back to ministop because of that. The manager just mentioned tama na, she mentioned that the staff is sick. But that’s not a good reason to be rude and scandalous with my daughter witnessing everything. Name of the staff is Jhae
1.0
Customer complain
Good day, this is a customer complain of one of your store in cebu that is located in Escario Vibo Place building. I bought bottled water in that store for 18pesos but when i checked my wallet I only have 500 pesos bill on it kaya yn yung binayad ko. I understand that in that store eversince they dont have greetings or any customer service . ngalit po yung crew ninyu dahil nainuman ko po ang bottled water na binili ko at 500 pesos po yubg binigay ko. Instead of doing plus selling nagalit po cya its the time sana to get additional sales .I am your regular customer in that store pero nang dahil dun sa nangyari nakakawala po ng numbers of customer ninyu. Sabi pa ng Crew . "Ano kaba sir ininuman mo yung tubig" . wala nman cgurong problema kasi babayaran ko. Pero npaka walang ugali nman ng crew ninyu. Hope na maturuan ng leksyun. Salamat
1.0
Customer complain
Kaya minsan lng aku bumili sa ministop kc natatapat aku sa cashier n pangit ang service. Kulang nlng makipagsgutan skin yung isa nyong stop named joy batislaon.. D2 sa branch nyo sa chino roces ave. Cor. Montojo brgy sta. Cruz, makati.. Kung my problem cia dapat ndi nya dinadala sa work nya.. Pls. Pkituruan yung ibang empleyado nyo ng tamang customer relation.. Do some action..
3.0
Susmaryosep!
This is not a review this a complain..I went to Mini Stop Pilar village las pinas branch to buy Pedericos mini pizza..sumaglit lang ako kc my 3 years old pamangkin is still sleeping.Mga 30 minutes wala pa din ung pizza I was waiting sa may table nila..so nagtanong nako sa counter kung ok na ang pizza..when they check it.. susmaryosep Hindi nila naisaksak ung oven...so nangyari waited 1 hour for that pizza!ung sabi ko sasaglit lang..ayan 1 hour. Ngayon lang to mga 2:30.
1.0
Rickey bastos
I just wanna say lang na sana pakituruan din po yong mga crew dto sa ministop linear makati. Sobrang bastos lalong lalo na si ricky na service crew..dba dapat kahit bago ka may knowledge ka sa mha product nyo kaya nga kame nagtatanong na mga customer kaso sasagotin ka ng wala tapos meron pla..pinakita ko lang saknya na meron tapos sya pa sasagot na so galit kana nyan? Wow? So kasalanan ko pla na malaamn nila na mayroon kayong product na lipton? ngayon sasagot sagotin pa ako na sana naghanap ka..kasi bago ako? PAki mo...dba dapat aware sila? Ano to? Gagohan? Dapat d nalang kau naglalagay ng tao kong gnyan lang din naman ka bobo tapos mumurahin ako ng salita nila? Ang galing? Galing galing..???????????????????????? Sana i train nyo tao nyo ng customer service paki lang...????????????????
5.0
Lost wallet
Thanks to the crew of ministop san lorenzo laguna branch for returning my wallet that i have left in store counter.. I salute you guys keep it up..
1.0
Costumer complaint.
Good day i just want to let you know that i have an experienced in your store specially in santolan annapolis branch i bought chicken for take out then when i ate that kind of food i saw bloody part in chicken grabe minadali b ang luto convinience store i think serving food and fast services but i guess its not, while im ordering a crew chatting on her workmate kakainos lng naubos break ko dhil s substandard service ng crew nio gnyn b tlga staff ng ministop i think you should go an action fpr this i remeber the name of crew and it was Anna saw her nametag and i think supervisor ung ka chatting nia my gosh sayang lng ang pinapasweldo s mg ganung staff i dont want to see them nakakadalng bumili t s worst services nila.
Reply by Karen Zera A. Buñales
2 Dec, 2019
Na food poison po ako dahil din sa manok na yan ng ministop. Please pakisagot na ng complain ko ministop.. Kung hindi didiretso nko sa BFAD.

Questions & Answers

Jamedah balt
17 Mar, 2018
Hi! I think the ministop branch in Robinsons Padre faura street is overpricing their products. Is this possible?
I have been buying a pocari sweat 900ml on that same branch every week. It costs 65 pesos, but now it is 81 PESOS. how could a drink cost that high suddenly? They said they did not update their pricing. And i dont buy that bull. Can you look up on this matter?

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Mini Stop - Head Office is located in Pasig City, Philippines. Company is working in General Business business activities.
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