Shopee Philippines, Shopee Headquarters - Taguig City

Npaka tagal ng deliver pag dumating na sa taguig hub inaabot pa 1 month bgo madeliver ang masama pa ndi yta taga taguig ung mag ddeliver d mahanap ung lugar pag d nakontak ung buyer wla na 2nd chance na ma deliver ulet..balik na dun sa seller..ang vovomas better pa mag delete ung apps perwisyo lng sa buyer..

Never listened to the customer's real ideas and opinions and responded perfunctorily to the customer's needs from 24-72 hours, and many days have passed now. Never gave me an answer.

Hi customer po ako ng shoppee and i buy from one of its advertising store na yellowhome.ph. i purchase an ANGLE GRINDER BRACKET STAND for php309.00 including delivery fee .. but what they sent was a totally different items... I received the package last week and i message the seller but not responding. Just ask for a photo/video and I haven't heard from them since. Please do some actions for this...

I ordered may item almost a month yet I still did not receive the item, and it appears to the tracking that the rider failed to deliver my item for so many reasons like, insufficient time, vehicle malfunctioned, can't make it, like what the heck? Can you do something on this SHOPPE?

I ordered an item sa Shopee nakakaloka antagal tagal na nung item sa Punyetang Hub na yan . Inabot na ng ilang araw . Nakaka dismaya . Taguig pa man din ako nakatira . Anong petsa na hindi pa rin dumarating item ko .

I have loyal to shopee eversince i installed the app last year.just last month,i reached the platinum tier and i have saved all the coins i have since i am planning to buy something of which i will use my coins.all of a sudden,ive been getting these notifs in my app about how i violated their review policy and stated that all coins i earned from all of those reviews have been removed from my account and the reviews were hidden as well. I immediately messaged their premium.live chat agents and they sent me an email stating the reasons why they had to remove the reviews and take back the coins: 1coins spamming and 2. Black/blank pictures and videos in the reviews. Which is very unfair for me. I have been doing my best to be a good buyer and establish a good standing in shopee but they seem to care less. I worked hard to earn my platinum tier. I never had any RTS but they never considered that.they always spam my app with useless notifs but they didnt even bothered to inform me about potential review policy violations.they never warned me.and i have seen so many reviews doing the same but none of them were removed or hidden.and worst, THEIR PREMIUM LIVE CHATS NAMELY ARJAY AND MARK LESTER WERE VERY RUDE.THEY JUST CLOSED THE CHAT ABRUPTLY.IS THIS WHAT YOUR PREMIUM LIVE CHAT HAS TO OFFER?

TANG INA MO SHOPEE!!! DALAWANG LINGGO NAKOH NAGPA FOLLOW UP NUNG MGA COMPLETED ORDER NA HINDI NAGREFLECT SA SELLER BALANCE KO .., WALA PA DIN HANGGANG NGAYON!!! TANG INA NYO PINAGMUMUKA NYONG TANGA YUNG SELLER PURO KYO EMAIL SKA WAIT 24-48 HOURS EH ILANG ARAW NA NGA!!! KUNG TUTUUSIN HINDI NMAN MABIGAT YUNG PROB EH!!! TANG INA NYO IBIGAY NYO NA SAKEN BENTA KO!!! KAKARAMPOT NA KITA INI ISCAM NYO PA!!! TANG INA NYO!!!!!!!!

gusto ko lng po ireport ung rider niyo errol daw po pangalan ito po ung number niya na hnd nmn niya sinasagot tawag namen ********/ ******** nung saturday hnd po niya na deliver, nagtxt ung rider na siya nalang daw magrereceive ng item sa monday na daw niya idedeliver sa taguig jan po sa port bonifacio nagtxt siya sa asawa ko.. naghintay kami maghapon ng monday.. walang rider na dumating ni txt o tawag WALA!! TUESDAY WALANG PARAMDAM PERO NAGHINTAY PA DN KAMI.. TINATAWAGAN AT TINITXT NAMEN U NG RIDER HND SINASAGOT UNG TAWAG NAMEN, WALA DIN REPLY.. TAPOS KANINA UMAGA NAGTXT NANGHINGI KUNO NG PASENSIYA.. MAMAYA NIYA DAW IDDELIVER SA GATE 7.. NAGHINTAY NA NAMN KAMI.. JUSKO PO GABI NA WALANG DELIVER NA DUMATING.. TINAWAGAN NG HAPO NG ASAWA KO.. MAGTTXT DAW UNG RIDER KAPAG NASA GATE 7 NA.. GABI NA ANO NGYARI? KANINA PA AKO TUMATAWAG WALANG SUMASAGIT SA DALAWANG NUMBER MO.. CANNOT BE REACH..
NUNG JUNE 6 KO PA IN ORDER YAN.. JUNE 17 NA BUKAS KUYANG RIDER!!! KUNG SINI KAMAN ERROL KA.. NIREREKLAMO KITA AH.. BAT MO NILAGAY NA RECEIVE NA UNG PARCEL NAMEN??!!! EH WALA PA NGANG DUMADATING SA AMIN.. ANG TAGAL TAGAL KO NA NAG OORDER SA SHOPEE.. PERO 1ST TIME KO LNG MAG BAYAD ONLINE. TAPOS ITO PA MANGYAYARI?? KINAKAUSAP KA NAMEN NG MAAYOS SA TXT.. NAPAKA GAGO MO KAUSAP! ANG LAYO LAYO NG NILALAKAD NG ASAWA KO PALABAS.. PARA LNG MAKUHA UNG PACKAGE.. TAPOS IKAW WALA KANG KWENTA KAUSAP!!! sana po sa ibang rider nalang ipadeliver ung parcel namen ????

Nagtext na po ang rider na idedeliver na daw ang parcel ng 4pm.then ng pinagfollowup sabi natabunan na daw ang parcel kaya di nadeliver pero idedeliver na daw but till 8pm walang dumating na rider.ang masakit pa dito nakablock na mga numbers namin kaya di na namin siya macontact????????????

isa po kaming seller sa SHOPEE APPS, at nagkaroonj po kami nag problema sa refund ng item, may umorder po kasi sa amin sa shope ng 16 sets ng speaker ,isang costumer lang po ito, nag chat po yung costumer namin sa shopee na nakuha na nya yung parcel at nag send sya ng picture , pero kinabukasan nag RETRUN TO SELLER na po yung item, nung bumalik po dito samin yung item ay TAMPERED na,iba na po ang laman, hindi po namin tinanggap dahil iba na nga po ang laman, nag email po kasi kay shopee agad agad para malaman po nila , nag send sila ng claim form sa amin na agad naman po naming sinagutan at pinasa kaso lang po isa lang ang binayaran nila out of 16 order's,at yung 15 decline na daw po, malaking halaga po ang nawawala samin dahil 137,584 po ang amount ng lahat ng item na iyon, pag nag reach out naman po kami sa ninjava since sila ang courier na nag deliver sinasabi po nila samin na kay shopee kami mag direct mag reklamo,hindi na po namin alam kung saan kami hihingi ng tulong, yung mga parcel po na tampered wala din naman po sa amin nasa warehouse ni shopee, actually itong costumer po na umorder nito nag order na rin sya samin dati ng 14 pcs naman ng tv , nawala naman po ito lahat sa system ni ninjavan, tingin ko meron po talagang sabwatan sa courier at delivery rider,san po ay matulungan ninyo kami na maibalik samin yung halaga po na nawala,salamat po

Driver arrived to deliver my order but since I was working I asked him if he could come back later in the afternoon since I will end work at around 1pm. He insisted since he was already at the gate so I had to leave my work real quick to be able to receive my order. I usually ask the drivers beforehand to bring change if my cash is 1k or higher but since my order was only Php 390.00, I assumed that he had change for Php 500.00 right? But no when he delivered to me he talked so slow and kept saying he doesn’t have any change on him. (Mind you some drivers do this so that they can keep the change and get it as a tip) I dont mind giving a tip especially for COD but what infuriated me was that he expected me to have exact change! So he asked me if its okay if he can go to a nearby store to get change. I said okay but I told him to hurry up cause I just left my work and I need to go back. He came back after 10 minutes! So I asked him if he was serious?! It took him 10 mins to come back despite there were a lot of stores nearby! He argued that he didnt have any change and i shouldve have prepared the exact amount for it to be convenient on his part as well? We argued back and forth and I told him to give me my change already and he threw it on my hand and all the coins fell down on the floor while speeded off onto his motorcycle. Now I complained with shopee customer service and to no avail they asked for a cctv footage of what happened?! Like i have a cctv lying around? Your driver was shit and you give me a list of things I should present to you? How about my blood pressure going up that day due to your rude, lazy driver? Customer service here wont do something about this? Well then I will reach out to your corporate office in singapore. Thanks for nothing.

they get me worth ₱8,000 pesos thru gcash for my order and get my account in shopee now i cannot login to shopee and my order not deliver to my house

Nakakasama lang ang loob sa totoo lang. Yung rider naningil ng 165 pesos overall pero ang item ko is 55 pesos only voucher applied kaya free shipping ako. Ang mali ko lang is hindi ko nadouble check yung bill sa shopee online. So ang mindset ko baka hindi na applied since april 15 pa yung voucher dahil kararating lang ng linggo (April 25) then babalikan ko sana si rider pero ang bilis nyang sumakay sa motor at bilis ng takbo na. Then kinompute ko bakit 165 ni isa di tugma sa compute ko kasi kahit singilin pa sya sa guard e wala pa sa 165 babayaran ko. Then the agent of shopee hinihingian ako ng proof e ni text or call ni rider kahit name wala ako maibigay dahil hindi nagpakilala si rider, text or tawag wala. Wala sakin problema if hindi mabalik yung pera peri hindi ko tinotolerate yang ganyang action. Kaya mindset ko pati rider scammer na din. So disappointed all of you. !

I purchased an Item that is not useful at all so I just spend my money for nothing for trash. I opted a return for refund but shopee wont accept it.
I purchased an Item that is not useful at all so I just spend my money for nothing for trash. I opted a return for refund but shopee wont accept it.

Waste as ever

Your checkout procedure keeps changing, from DragonPay to creating a new comprehensive buyer profile. Add the fact that my one and only phone was delinked from my account without my consent or request. Also, your hotline has been busy for four days now.

Good Morning I wish to talk to the marketing or manager please

Is shopeeaa is your affiliate program?

Hi po good day...i would like to ask if hiring po kayo ng delivery partner in Samar