Reviews of ASGC REFRIGERATION AND AIR CONDITIONING SERVICES - Marikina

Here you will find reviews about ASGC REFRIGERATION AND AIR CONDITIONING SERVICES. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
2 Reviews
1.0
 
Write a Review
1.0
VERY POOR IN SERVICE
Oct. 29,2020- I called up for the service of my freezer. Check up is 400.
Oct. 30, 2020 - Kenneth the serviceman, repair our freezer for 6,000.00 pesos.
Nov. 6, 2020 - I reported that this time my freezer is already out of order again.
Nov. 6, 2020 - the serviceman added prion, gawa na daw.
Nov.10, 2020 - Out of order again.
Nov. 11, 2020 - the secretary, Joan, told me that other technician will repair it. 8am-wala pa raw, 10am- wala pa rin .
May be after lunch around 1pm darating sa amin. Unfortunately 1:30pm, I called up, Joan told me their boss told them to go home because of typhoon. I knew this because I called up. Very irresponsible! Joan, must first inform me. Even though with typhoon, they can go to our place because "ambon" lang ang mayroon. Beside I told them my freezer is for our business, if you can not do this at once better return my payment ,even 50% . She told me they will not return the payment . Their policy is to finish the work. So, wait pa ako until friday (Nov. 13). coz baka may typhoon pa raw.
1.0
Very Very Very Poor Customer Service
Do not get the services of this company. They will make you wait the whole day & waste your time. They do not even have the courtesy to call to say that their tech will be late. They will make you wait the whole day for a morning appointment. They even sent the tech assigned to me on my time to another call without informing me. I just wasted the whole day for them. Instead of being able to do the other things I planned to do, I wasn’t able to do any of them. A complete waste of time. DO NOT GET THEIR SERVICES. YOU WILL REGRET IT.
LISTING OWNER
I would like to apologize for the troubles and frustration that you experience lately. I want you to know that your complaint and feedback will give us the chance to resolve any problem may occur and assist us in making our services better. Once again, we are sorry for the inconvenience we have caused you and we hope to offer you better services in future. For further assistance, feel free to call us at 2326369 Best regards, ASGC Team

BACK TO TOP