Job vacancy CRM Manager

07 December, 2023
Job Type
Job Status
Full Time
Job Title

CRM Manager

Job Location
Job Presentation

Executive search firm Monroe Consulting Group is recruiting on behalf of a leading fashion distribution and retail company. Our client is in search of a CRM Manager to handle Loyalty program and formulate and implement effective CRM strategies. The work setup is hybrid work set-up and their office is based in Makati, Metro Manila.

Key job responsibilities include:

  • Oversee Loyalty Program with a strong focus.
  • Manage Loyalty program software and lead software development.
  • Create marketing programs for engagement and repeat purchases, growing the customer database.
  • Manage brand databases, ensuring security, and backup.
  • Develop creative materials for CRM communication plans, utilizing various channels.
  • Oversee customer report systems, identifying improvement opportunities.
  • Identify and solve business problems through advanced analytics.
  • Manage day-to-day operations, budgeting, and admin procedures, including Mobile Application development.

Key job qualifications include:

  • Bachelor's degree in business, marketing, or related field.
  • Minimum 4 years of experience in Marketing, CRM, and loyalty program management.
  • Proficient in database systems, SPSS, SAS, Excel, and PowerPoint.
  • Strong skills in creating customer reports and profiles.
  • Basic statistical knowledge.
  • Excellent communication, writing, project management, and people management skills.
  • Hybrid work setup with 3 days onsite in Makati City.
Reference number
Valid Till
6 Mar, 2024 (4 days left)

Monroe Consulting Group Philippines
High Street South Corporate Plaza Tower 1, Unit 906 -908 Corner of 9th Avenue and 26th Street Bonifacio Global City, Makati City
  +63 2 7585 7284

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