Question for JRS Express - Ozamis City, Misamis Occidental

I would like to track for the package sent by SInsp. Wilfredo Dagatan from Calamba, Laguna sent to Alma Dagatan of Aloran, Mis. Occ. Based on your tracking system It was received 8/29/18 in JRS Ozamiz but until now it was not delivered to JRS Oroquieta City. This is so inconvenient for me to go to JRS Oroquieta so many times already still my package has not arrived.