Review of Mcdonald's - Head Office


3.0
I understand that companies such as yours want to encourage children to become customers at a young age. Hopefully they will continue to be loyal customers later in life. That is all well and good as part of your overrall marketing plan. However, do you really think that kids care what they sit on? They can sit on the floor and be quite happy. It seems that in your eagerness to pander to kids you see only the upside of this approach and fail to consider the negative impact. Brightly colored foot stools or other imitation squat benches that are being used in place of proper chairs might be very pretty to the eye and ok for children and students, but that is as far as they go.
Whereas young people and children may very well love your place and your food, you seem to have forgotten that they need money so they can go there. They depend on parents and or other adults to supply the money. If parents and grandparents and other adults do not feel comfortable or welcome in your place then they are not going to be very eager to go there and take their kids. How can you expect them to be happy or comfortable sitting on these poor excuses for chairs. On the contrary they look and feel rediculous like elephants sitting on tea cups.
You may reply that you do provide some regular chairs in your places of business. However, you not provide enough proper chairs or you reserve them for customers in your events area. So now you have created another class of customer that gets special treatment over your regular customers.
If you care to undertake an unbiased survey (such as I have) you maybe surprised to find that adults rarely chose to sit on these nasty little stumps. They will sit on them only when there is no choice. The rest of the time they will sit on real chairs if any are available.
For those establishments who simply ignore the needs of adults and seniors and do not provide any real chairs, all I can say is good luck. Many will not enter your premises and may boycott your stores.


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