Review Suoer bad services esp. Your staff's attitude


1.0
Suoer bad services esp. Your staff's attitude
Im only new in cavite and unfortunately ,ur company was recommended by my neighbor. I subscribed to your highest plan 2,999 in 2017 and was only getting 5mbps. Year almost ends and an agent from dasca is offerimg me svcs, hence i discovered meron na palanv 15mpbs for 2,999 which is the amount i am paying for. Kundi pa ako nagpunta s ofc nila, i wld still be paying 3k for 5mbps. How dishonest s existing customers. Kadalasan nawawala ang svcs at super bagal ng internet. I downgraded na lang since pang cctv ko lang nman ung internet and im always in manila anyway. Now that im staying here in dasma, i decided to upgrade and the stupid girl s cust svc nila told me need ko mag recontract while cnabi na nga nung kausap ko s fone bago ako pumunta continue lang ang existing contract. Pag mag downgrade lang mag recontract only which i totally understand. Then nung magbabayad nko, eto na naman ang cashier nagmagaling amd told me recontract daw un at tinanong pa ung boss nilang lalaki na nasa loob din ng area ng cashier and ganun din sinabi. Hndi nila alam ang rules! Omg! Nakaka disappoint. Ang mabait lang dun is ung medyo long hair guy na me sense kausap dhl the rest are wlang kwenta at wlang alam. Now, after my trip, im at home now, i did the speedtest and im getting a whooping 6.80 mbps sa 3k na binabayaran ko! Sobrang daya ng company na to! Never na nga ako nag ask ng adjustnments for time without svc at cra ang system nila ,heto at ni sho shortchange pa ako! Kawawa mga subscribers nio s attitude at kapalpakan ng technical staff nio not to mention, 3 years ang contract nio!!! I'll find a way to file a complaint sa corporation nio and i hope others aggrieved will do so too! Ayusin nio naman services nio dahil binabayaran kau ng mahal at maayos and ure providing us with a crappy svc!

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