- Philippines
- Manila
- Event Services
- Sofitel Philippine Plaza Manila
Sofitel Philippine Plaza Manila
0.0
0 Reviews
Hotel name
Sofitel Philippine Plaza ManilaLocation
CCP Complex, Roxas Blvd, Pasay, 1300 Metro Manila, Manila, Philippines
Contact number
+639315052446
Website address
Establishment year 1976
Employees 26-50
E-mail address
Listed in categories
Company description
We are looking to employ a Hotel Receptionist on a full-time basis to join our dynamic team. The working hours are from 08:30 Am to 04:30 Pm, 5 nights a week. During some periods, there might be an extra shift required.
RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests, collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
REQUIREMENTS
The ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer-focused environment
Reliable transportation
Opera PMS experience is a benefit but not a requirement
Strong verbal, written, and interpersonal skills
Strong attention to detail
Commitment to exceptional service in any situation
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends
BENEFITS
Employee discount
Flexible schedule
Paid time off
Retirement plan
Qualified candidates are required to forward their CV/Resume immediately for application.
Apply Now!!!
RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests, collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to
Show more
accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
REQUIREMENTS
The ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer-focused environment
Reliable transportation
Opera PMS experience is a benefit but not a requirement
Strong verbal, written, and interpersonal skills
Strong attention to detail
Commitment to exceptional service in any situation
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends
BENEFITS
Employee discount
Flexible schedule
Paid time off
Retirement plan
Qualified candidates are required to forward their CV/Resume immediately for application.
Apply Now!!!
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