Review damage item shoud be reolace or refund

i buy i item worth 470 u think we we came i open it coz i want to rty it but it was already damage when try to replace it thwy wont repalce thiwe insisting thatbwenbuy it in good condition so in other words webare lying my GOD we wont return it if os good why we waste our time hoing back your hareware to replace it pls dont make as a full you dusplaying old and damage item and y u dis not replace it? even the damage itim youbdid not return it to us.your both bits and fucking lier go to hell