FCS Housekeeping Operations Management

FCS Housekeeping streamlines a hotel’s daily cleaning and inspection process for both guest rooms and public areas by automating the allocation of assignments to the best available room attendant at any time.

In addition to the room status dashboard that allows users to view, update, and assign tasks from mobile devices, FCS Housekeeping also allows supervisors to inspect rooms with a digitized checklist, and provides comprehensive reporting.

FCS Housekeeping improves the efficiency of the workforce on the floor by shortening request-to-completion time while controlling operations effortlessly; and thereby enhancing the guest experience.

FCS Housekeeping can be integrated with third-party solutions to further enhance the hotel’s service delivery standards.

Benefits:
- Automate daily cleaning job assignments to minimize manual paperwork
- Use detailed credit calculations to allocate resources effectively
- Customize prioritization rules to enhance guest satisfaction
- Allocate rooms efficiently with a real-time overview of room statuses
- Eliminate downtime and increase customer satisfaction with early check-ins thanks to live room status updates
- Ensure sufficient manpower, linen, and amenities with forecasting tool
- Automate cleaning of public areas with dedicated Public Area module
- Maintain high standards with performance tracking and digital audits
- Measure room cleaning metrics e.g. time for room cleaning