For me shopee is a 3rd class company having no customer care. My order is in davao city for seven days already and despite of my calls and emails shopee management failed to address my complaint. Item never been delivered. Never opt to choose shopee express delivery that is own by shopee. It is 3rd class logistic company. For sure you will regret like me to choose shopee express
Reviews of Shopee Philippines, Shopee Headquarters - Taguig City
Here you will find reviews about Shopee Philippines, Shopee Headquarters. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
1.0
Shopee Philippines, Shopee Headquarters37th floor, Net Park Building, 5th Ave. Fort Bonifacio Global City, Taguig +63 2 880 5200https://www.businesslist.ph/img/site/default-business2.jpg
1
Shoppe Express a Logistic company owned by Shopee a 3rd class courier
1.0
Shopee Philippines, Shopee Headquarters37th floor, Net Park Building, 5th Ave. Fort Bonifacio Global City, Taguig +63 2 880 5200https://www.businesslist.ph/img/site/default-business2.jpg
1
Shopee didn’t returned my items nor my money
I purchased an item worth 45k plus, but the item size was not right so I returned it but shopee didn’t accepted it and they will returning the items back to me but until now I haven’t received my items worth 45k and I contacted shopee for a month and they said the item has been on the way and or delivered whick I never received and then now they emailed saying they won’t be returning my item because it didn’t pass their quality check which is puzzling because when they sent me the item it passed their quality check and when I returned them suddenly it didn’t pass their quality check? So now their saying I won’t be able to return my money or even the items.
PUBLIC USER
I also have a standing issue with Shopee although it is not as big as yours. But I might be able to help. I am going to its Corporate Office soon in Taguig. I am also finding some ways to complain to them about their Shopee Pay. Keep the emails you received from Shopee as well as your evidences. If you want to get in touch with me so we can join together to complain, text me ********.
SIRCAT
SIRCAT
PUBLIC USER
did you already drop by at their office, i have also concerned as seller, they lost my item but they always its almost beyond 30 days, its too late to solved.
PUBLIC USER
IGNORE THE BULSHIT FROM SHOPPE AND JUST KEEP UP THE PRESSURE ON THESE MONEY FACED MORONS LIKE I DID AND THEY WILL CRACK.
PUBLIC USER
I agree. I received a defective item sent all the evidence even video. Then also spoke to customer care saying they understood me with my circumstances. The seller is not sorry or not responding at all just countered my refund request as return/refund. But I'm afraid that this will get denied through there QA as I saw on the reviews. I will definitely go through their corporate office. As their dispute teams decision is very unfair. I explained my side and provide all proof but then they just sided with the seller. What if it happens again that the seller sent out those defect items. I will believe if seller is humble enough to admit to their mistakes, that it was not intentional but no response at all it's like it's their regular routine and shopee will just agree with return/refund then when return it will just get decline because it's defective.
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