Question for Anti-Money Laundering Council (AMCL)

I send money for quick pay 13,274 dollars twice in one day in NCB saudi but it was not delivered failure. Please get me information why and how much maximum amount needed fir transaction. I recieved 65 tausand dollars for my service award ang going home to phil. On feb. 8.. my original schedule is jan. 28 but i delay it due to this issue. My money is pending