Question for LBC - Hari ng Padala (Cotabato City, Maguindanao - Magallanes)

I've been waiting my delivery from lazada and it says that you just need to deliver it in our house you keep on texting that my delivery will arrive by the day but at the end nothing comes I just want to know that, when will you deliver my order from lazada I hope you'll deliver it soon because it's a verry important girft