Question for Philpost - Muntinlupa Post Office

Question for Philpost - Muntinlupa Post Office

Good pm.. Pano po ba malalaman kung bakit until now Hindi pa din dumadating sa receiver ang mail ko since sept. 20,2016? Until now Oct.23 wala pa daw dumadating sa Dubai na padala Kong document.. Pls let me know the answer.tama din ang address ng recipient.
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