Question for Insurance of the Philippine Islands Co., Inc. (IPI)

Sir/Maam:

Good afternoon!

May I ask to your good office if you have a member named NERY B. TIRAO, residing at 130 Sinsuat Avenue, Rosary Heights 6, Cotabato City? I found on her bag a WORKER PROTECT card with policy # WKP-********.
Actually,she's dead since Oct. 16,2016. I am her daughter, KATRINA MARIE TIRAO-DECENA.

Hoping for your response as soon as possible..Thank you!