Review of Mercury Drug - HEAD OFFICE


1.0
I recently stopped in the Mercury Drug store at the corner of Eco West and Quimpo in Ecoland SM area, and I was very much upset by the treatment I received from the manager. I took a number from the senior line because I'm 65; I was promptly told by the manager that those numbers are for Filipinos and not foreigners. The store was almost filled so it was a shock to me to be treated with such a racist and rude attitude. I explained to the manager that I have received service at all the other Mercury drug stores from the senior line, also I have gotten good service at the NSO in the senior line. I don't have a discount card since the Philippine government is racist and only allows Filipino's the discount card, however, should a Filipino come to the USA the discount for seniors would be given to them because of their age and not their nationality. I tried to explain to the manager that the sign did not state anything about holders of the senior discount card; it said PWD (persons with disability) (also, I'm 100% disabled from the US military) and seniors. Instead of making a big scene, I left. Two days later I came in to talk to the manager about her racists attitude and told her that the sign didn't state Filipino seniors only. I called her the worst racist I have encountered since coming to the Philippines more than a year ago and that I will never buy anything again in such a racist store. I told her that she needs to be fired as the manager and replaced with a person that can manage without being a racist. I noticed the other day she has covered up your company's red sign with a cardboard sign that reads PWD and Senior's with Discount Card. I'm treated at Rose Drug's and Watson's and all the SM stores better than I'm at your new store in Ecoland SM, Davao. I can receive service in the senior line at the Mercury stores at Abreeza and G-malls in Davao, but not at her store. There are a lot of foreigner's living in this area and she will drive potential customers away with her racist attitude and then you lose.

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