ComClark Network and Technology Corporation - Angeles City Cable Television Network (ACCTN)

1.0 22 Reviews
Company name
ComClark Network and Technology Corporation - Angeles City Cable Television Network (ACCTN)
Address
3rd Floor Saver's Mall Building, McArthur Highway, Balibago, Angeles City, Pampanga, Philippines
View Map
Phone
+63 45 323-5215
+63 45 894-0120
Mobile phone
+63 45 499-0620

Reviews

1.0

22 Reviews
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1.0
Outdated and very poor service.
Before, I literally had to experience 2 outages per day they are about 20-30 years behind their technology and also the crappy service? They are always busy despite being in avail.
1.0
Stupid provider
Very unreliable sometimes fast but most of the time slow. We are paying for 35mbps wifi since there are 14 people in our house. Most of the time we only get half of what we pay for. Its lucky aready if the speed reaches 25mbps. I'm very disappointed.
1.0
No service, no way to contact them.
No connection now for more than 6 hours. No response to text messages sent on number we were given. No answer when calling (wasted over 100 pesos on hold). No way to contact the company online. Feedback form on website is under construction (since 2012). Nothing in Twitter account except link to Facebook page which has no content and is inactive. Contact page on website has numbers which operator can't connect to. Is this company for real???
1.0
Our internet is very slow!
It's supposed to be faster when it's midnight right? But, no! It's so slow. I can't even play online games even if I'm the only one using the internet. You guys should fix this up.
1.0
worse than hell
Seriously I can't even call this a wifi connection. Free data is faster than this useless connection. Were paying for nothing literally. Im upset with your services. If I can just give negative stars.
1.0
Internet slow cable tv pixelating
Worst than one star everyone knows what I am writing about. To top it off, I have no cable tv at all this morning after my birthday (Feb10 ). I just paid it too just two weeks ago. Now it sez... “Purchase this program” and there is not even a number I can call, I have to drive to Jenra Mall to report again and again amd again again again again. Everyone report this bad service to 8888 DO30 complaint system at least get it logged.
1.0
crappy, shitty, worst internet service
if there is only a rating lower than 1 star then i will no doubt rate them that.
i have had been using comclark for less than a year now and i can say that it is not worth it, my phone cellular data has much better speed and much useful than theirs. i decided to have an internet connection at my house because i thought it is economical and less stressful but i was wrong because while i'm paying the monthly bill from comclark i'm also loading my phone to use my cellular data because i cannot use their very slow internet connection.

COMCLARK IS JUST PURE DISAPPOINTMENT.
1.0
Useless Service
I have a Converge/Comclark. I am paying for a 20Mbs Fibre Service.

It has never worked and I was given a temporary “Cable” connection. That service is so slow it is useless.

I was told this very unsatisfactory “work around” solution would only be in place for a few days. But it has now been in place for over 3 months.

I have been patient waiting for you to resolve your problems, but now
- I wish to terminate my service and go with a new provider.
- I require a refund for the last three months during which you have not delivered the agreed service.
1.0
Terrible service
Recently Conclark/ACCTN put the monthly subscription up. Over the last few months the service has been terrible!!!! Some of what I need I am able to connect to about 70% of the time, my email etc. But larger download requirements are out for days!!!!! I tried a Network Speed test, designed for Windows 10, and it tells me I am not connected, THAT IS HOW BAD THIS SERVICE IS!!!!! I have been with ACCTN since 1999 but I am now searching for a new provider.
1.0
Weak and slow Internet Connection just like i have before..
I am paying for cable and wifi connection in this company as the other company i was so disappointed also with u. Rain or Shine your connection is useless as a crap. So slow and so weak..It is not what i expected..
1.0
Worst internet provider ever!
Mabagal! Nawawala-wala. Upgraded to 5mbs pero wala. Just pure disappointment. If you’re looking for a internet provider wag na COMCLARK. Save your time and money. Everytime I call your customer service laging nag rereason out., malinpa reason minsan.
1.0
Comclark/Converge ICT/ ACCTN or what ever your name is, it is no wonder others are so confused about your name, you when you are confused about your name. You have surpassed yourself in your own level of incompetence and lack of customer service. We have been trying to move our service from one location to another for over 1 month now, not only do they not bother showing up to move their product, but they do not notify you either. After taking the time off, and losing income by going to their offices to explain what we required and complain that we did not get the service they stated, they don't bother to apologize, only say, sorry we will come tomorrow, and for the third time we have to explain, no we can not move our service on any other day of the week, only on a Monday, so we will once again be delayed by another week. It is fortunate that I already expected their poor level of service and did not order the trucks and others services turned off at the one location or we would be living without electric and water etc, simply waiting for Comclark to do their job. HOW CAN YOU PROVIDE SUCH A POOR SERVICE AND EXPECT CUSTOMERS TO BE LOYAL.
Sorry Arni, you are a great guy, but this company really needs to improve.
1.0
Comclark own Mariveles Cable in Mariveles. Starting in 2017 I gave up on there internet offered in AFAB. Its off more than on. In my home it never works either. If you call Mariveles Cable they say yes everyone is complaining no internet. Problem is they never fix it. Figured I would contact Comclark since they own this outfit. Did you ever notice on there web site under feedback formUNDER CONSTRUCTION. Face book UNDER CONSTRUCTION. This outfit does everything in its power to hide. I wonder if they notice that Mariveles Cable loses customers faster than a speeding horse. Comclark should get some people in there mariveles office who care. Thank god for PLDT & Cignal
1.0
ACCTN a.k.a. Comclark/ConvergeICT is the worst experience we have had in terms of internet subscription. We lose internet service regularly which lasts for 1-3 days, whether it rains or shines. Their customer service people don't even care about the fact that you are inconvenienced or that you are paying for something they are unable to deliver. Their explanation is always the same - technical difficulties or dropped signal in the area. The truth is that they oversell their network without spending to improve their capability to provide. They don't offer rebates on your monthly fee despite the fact that you get internet for only 2-3 days a week. If you have prepaid cable service, they don't extend your load even if you are unable to watch for 2-3 days a week. If you choose this company as your internet provider, expect to have unstable and unreliable internet service and a lot of aggravation. This company is totally uncaring when it comes to quality service or customer care.
1.0
This is without a doubt the worst ISP I've ever had the misfortune to be associated with. Up until now they were the only game in town from which to choose. Well, guess what comclark? You are DONE! PLDT is in the area now and as soon as offices open after the New Year's holiday, you are getting canned and HELLO PLDT! IT may not be much better but anything is better than the absolute garbage service you've been providing the past 4 years. With the kind of crap you peddle to people I hope it is not very long before you go out of business.... PERMANENTLY!
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Questions & Answers

17
Questions
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Sheila Tambis
11 Jan, 2018
Anong User name po Sign in ko para mag Change ng PAssword.. Please need help ASAP..
Mildred Tan
23 Nov, 2017
How to know my subscriber number? I want to enroll ACCTN cable on my online banking unfortunately they ask for subcriber number which i dont know where i can find it.
Catherine
18 Nov, 2017
I have someone who wants to.pay for my internet but he is remote. Can he pay online. Do you support online payments?
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Company Details

Location map
3rd Floor Saver's Mall Building, McArthur Highway, Balibago, Angeles City, Pampanga, Philippines Get Directions
Description
ComClark Network and Technology Corporation is a premier provider of customer-focused Information and Communication Technology (ICT) and Broadcast services and solutions. It offers services in networking infrastructure, integration of multi-platform computing environments, facilities management and broadband implementation.

Its vision is to be a leading world-class ICT/BROADCAST unified technologies provider. Through its dynamic organization and leading edge ICT/BROADCAST solutions, it is positioned to meet the requirements of its targeted market segments. It delivers on the promise of credibility through experience; reliability through expertise and excellence in product and service alternatives and delivery.

As a pioneer in the local ICT/BROADCAST industry, ComClark assures its customers and resellers of its stability, reliability, agility, flexibility, and customer friendly approach in meeting the various requirements of its resellers and customers. The creation of Comclark's end-to-end networking solutions allows for a unified information infrastructure that connects people and the nation.

Comclark's passion for building the best network and internet infrastructure solutions from its long years of experience and dedicated service has become the cornerstone of its thrust for a competitive and sustainable edge in the complex but exciting world of the internet.
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Last update: November 2018 - View Status


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