Reviews of Philpost - Baguio City Post Office

Nagpagawa ako mg Rushpostal ID pero mag 3 weeks na wala parin. Wala din matinong nag aassist????basta tawagan ko daw number na binigay nila o kaya mag email ako eh hindi nga sumasagot. Malapit na passport appointment pero wala parin yung id.

How come my parcel not yet arrived? I’ve been waiting for too long 3 weeks now almost from August 3. I keep checking the track but not yet arrived how come this is too long to wait to received? What’s kind of staff are there? Please do your responsibilities in proper way. It’s very disappointed.

Pls do explain why posting rate getting high.everytime we ask how many days should be the parcel arrive and the staff keep saying she dont know.as a staff you should be updated all the time,atleast u can give us maximum days of Registered/regular parcel to arrived at the stated country..i think we need to change staff as they dont do their work well..corruption all over.

I always wait 2-3 months for important letters from the US government to arrive at my condo complex. I know they reach Manila in 2 weeks and Baguio within another 2, but they just sit, undelivered at the post office for another month or 2. This is ridiculous!!

There is a need for you to upgrade your delivery procedures for ORDINARY MAILS SENT FROM OTHER COUNTRIES. I expect to receive an important mail from World education services coming from Canada - a document that cost ********.00 pesos with all the completion of the evaluation. World education services used my office address to send the mail believing that the arrival will be secured based on the address that is within the commercial area of Baguio City which is Crown Legacy hotel. Knowing that the mail came from a known institution from other country, even if so the mail was on its ordinary mailing paid fees, your post man must at least require a signature of the recipient of the mail which came on hand from a third party in a big corporation. Presently, the mail is missing. The postman that was assigned in the area where the hotel is located said that she delivered the mail already but cannot remember when and where and do not have a status report that the mail report was delivered on the date she said she did in that area in the hotel she dropped it off. You must know the importance of mails! The postman even cannot remember in what area she went in the hotel said that she cannot remember any more because it was long time already since the time she said she delivered it from the time I was asking of the status of the mail. I cannot further claim and charge anyone in the place where I work in now because I cannot present a clear evidence that she did deliver the mail to the person whoever was in that time in front of your postman!
We are in the edge of modern technology! You still have a lousy system! We pay our taxes and you need to do something about securing important mails!

Explain why you have to pay 110 pesso and you already have paid postage? What's worse my friend had to go to the post office to track her parcels and collect which the post office didn't even inform. I know of no other country that takes the piss out of its poor people, to dare charge money for doing NOTHING is beyond a joke. I'm sure the people working are lovely people but charging today 500 pesso from a person who does not have money to live a life of luxury is not fair.
If you take money for a service then at least provide one. Angry is a understatement

Return package from Oslo,Norway.. I can see on the online track and trace,it says that the package was already dispatch to provincial office in Baguio,but still no item back to the sender. The package contents a very important thing and it costs a lot of money.So please,give it back to the Sender! Very disappointing service..

My children has to pay before claiming a package from the baguio post office which I don't understand why, cause I have paid a big sum of money to send it over a week period, but ends up arriving to my children within a month to 2 months and that they have to pay to claim it ..., very disappointing