PLANET CABLE, INC.

1.0 2 Reviews
Company name
PLANET CABLE, INC.
Address
Block 18, Lot 10 East 1, Springville Subdivision, Molino 3, Bacoor, Cavite, Cavite, Region 4
Phone
(046) 502-7911
Fax
7184028

Reviews

1.0

2 Reviews
Write a Review
1.0
TERRIBLE CUSTOMER SERVICE
i AM A CUSTOMER, HAVE CABLE AND INTERNET, TV HAS BEEN DOWN FOR 8 DAYS, CONVENIENTLY 1 DAY AFTER PAYING BIG BILL EARLY IN LOCK DOWN. CUSTOMER SERVICE DOESN'T ANSWER PHONES, JUST STEADY EMAILS SAYING 1 TO 3 DAYS TO GET BACK TO US. DONT DEAL WITH THIS COMPANY, A BUNCH OF KIDS WHO HAVE NO CLUE ABOUT CUSTOMER SERVICE
1.0
Planet Cable Technicians and Customer Service Sucks!
I am a first time customer of planet cable. I supposedly had a schedule of installation last 18 May, and luckily, after waiting the whole day.. No body turn up, nor nobody even bothered to give me a call to let me know that they won't be able to make it.

Calling their customer service hotline also sucks.. You need to call them for more than a hour - continously - before someone can answer you call..

I had a flight schedule and will be out of the country for the next 3 weeks. And this customer service by name Margie and Ezra told and advise me that if they did not manage to install my cable and internet the next day, then I have to give them a call again once I am back - which is 3 weeks after!!!

Is this the kind of service does your people provide to your customer specially for new customers??

Planet Cable will just keep on wasting your time, hence, better yet to go and look for more reliable service provider.
Reply by Jo
4 Sep, 2019
I agree to that. Their customer service really sucks. They can’t even send you the hard copy billing, they will only send an sms for your bill. Account number given also not valid for paying online. The internet is fast but the system and customer service is really really bad. We’re so disappointed with Planet Cable. I hope we can terminate the contract soon.
Reply by Jap
17 Dec, 2019
Thesame here in Savannah iloilo.been waiting for 3 weeks for installation.

Questions & Answers

0
Questions
Ask a Question
Have questions? Get answers from PLANET CABLE, INC. or BusinessList.ph users. Visitors haven’t asked any questions yet.

Company Details

Location map
Add location
Description
Cable Provider (Antipolo City)
Working hours
Add hours

Is this your business?

Update your business details by adding phone, website, description, working hours, location on map, categories and photos.


Related Companies to PLANET CABLE, INC.


BITS - Balmediano Information Technology Solution

Unit 12 GH Bldg, 680-C4A Union Drv Extn, Culiat, Quezon City, Quezon City, Metro Manila
5.0
2 Reviews

HYPERMEDIA

7844 Penthouse Mavenue Bldg., Makati avenue, Makati city, Makati City, Metro Manila
5.0
2 Reviews

Gaming Mogul

TGU Tower, IT Park,, Cebu City, Cebu
5.0
1 Review

Mustasa Republic Production

Rm. 504, Artex Building, 435 Juan Luna Street, Binondo, Manila, Manila, Metro Manila

NRK Digital Media

8E2 CELADON TOWER 1 STA CRUZ MANILA, Manila, Metro Manila
5.0
1 Review

Scouted Inc.

Unit G11-A The Gallery Building, Amorsolo Street Legaspi Village Makati City, Makati City, Metro Manila

Imagic Productions

Unit 804-B The Regalia Park Towers 150 P. Tuazon Ave. Cubao , Quezon City, Metro Manila

Eyecandy Model Management Inc.

Unit 30K, IBM Plaza, 30th fl. #8 Eastwood Avenue, Eastwood City, Brgy. Bagumbayan, Quezon City, Quezon City, Metro Manila


BACK TO TOP