Burger King - Head Office

1.0 11 Reviews
Restaurant name
Burger King - Head Office
Address
2/F Burger King Building, 275 E. Rodriguez Sr. Avenue, Quezon City, Metro Manila, Philippines
Phone Number
+63(2)7277333

Reviews

1.0

11 Reviews
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1.0
DISCOURTEOUS and DISMANNERED CREW!
Please pay attention to our rants about your crew's attitude. Its quite alarming. One of your crew in SM BICUTAN branch is so disrespectful and rude. Its quarter to 7 in the evening, I ask her (to bad I dont know her name is) if I can still order some of your menus but she never look and answer me. I repeat asking the same question TWICE, but still no answer, in short, "PATAY MALISYA" instead, she call other crew and they talk disregarding me. Thats how BASTOS your crews! She is lucky that I might not get her name and take a photo because of my disappointment, I immediately went out.
1.0
Rude Manager
I ordered regularly in Antipolo Circumferential and I'm so disappointed to the manager named lyn? I guess? I advised na don't tolerate that kind of attitude especially to your crew.
1.0
Beyond Belief ! ????????????
I spent over an hour writing you a review of my experiences with Burger King Cor Orchard Sts. Davao City 8000 Just last month was when i finally took pictures of food i received through your Drive Through Window on Several Ocassions - just unbelievable. I wont go into further details here or provide pivtures here on a public form Thank you Andre
Reply by Andre Soulard
26 Jun, 2020
# 3760
Please call me on my land line 322-6389. That i can give you full details ! I've written several times but unable to send my full experience to you ! I'm not Computer or Cell Phone experienced and difficult for me to do -- Only the basics -- thank you Andre
1.0
Menu is not available in the store but shows in food panda app so unfair
My order bacon 4 cheese whopper is not available in the store but is showing in the food panda app. So when i ordered it you charged me for bacon 4 cheese whopper and they just gave me without bacon. Its so unfair because this is extra charge and yet I didnt received my actual order.the crew didnt even offered something to replace for the bacon. Its just so inefficient
1.0
Bastos na cashier
The Burger King branch on Marilique Hi Way, Antipolo has employed a very rude cashier. Her name is Arianne. I hope I got the spelling of the name right. But I know that you know who I am referring to. My family and I were there yesterday. The other cashier eas already taking care of us. She has already punched our ordets into the computer. I was holding the money ready to pay when she turned her back to advise the kitchen people regarding our orders when this Arianne suddenly took over the computer and deleted what was already entered by the other one and serviced the next customer. So I had to wait for the first cahier to re enter our orders again. I told this Ariaane that it was rude of her to do such, but instead of apologizing, this Arianne just looked at me with a scorned face. My dad and I love BK in the US, and we so often go to this branch which is near our home. BK corporate office, you MUST rethink hiring people like this ARIANNE! Rude and arrogant!
1.0
Bastos na cashier
I just ordered whopper burgerhere at SM Dasmarinas. I was talking to the cashier named princess(that is what I saw on her nameplate). I am trying to request for ketchup like I always do pero bigla na lang nag assist si cashier ng next customer kahit kausap nya ko and at di na ko pinansin..so yung sinasabi ko is naputol na lang like duhh?? Im talking kaya. Maiintindihan ko if sobrang dami ng customer pero hindi e kasi kakabukas pa lang ng sm... Tas nung nakita nya na naiirita na ko e sinigawan nya yung isang crew na ketchup daw... Ok lang naman kung sinabihan nya ko na wait lang or something pero kasi ang bastos lang talaga... Sobrang liit na bagay yung pagrequest ko ng ketchup pero ang ayaw ko is yung behavior ng cashier nyo... This is the first time I have been treated like this dito sa store nyo.
1.0
2nd Bad Experience!
I ordered via Grab the Whopper JR with Onion Rings and Minute Maid juice. No onion rings instead it was a French Fries and orange soda.
This is the 2nd time that I was given the wrong order. Do you know how exasperating it is to get the wrong order? Waste of time and money!!!
1.0
itanggal ang walang rspeto
mga wala respetuh ang inyong mga crew lalo na kahera ninyo at manager
1.0
No Ice Cream all Season
According to the cashier, the ice cream making machine at the Burger King, Marquee Mall, Angeles City Pampanga, has been broken for 4 months. I continue to ask for a Mocha Joe Frost all Season and never get one because the “machine is broken.” So, I never order any food here too. I really think the workers are too lazy to make one drink. What is going on here? They must be loosing millions of pesos this year because of this. Where are the owners? I want a Mocha Joe Frost. Kids want ice cream sundaes.

Where are Burger King internal inspectors. They need some.
1.0
Cashier and Crew cannot follow through with a simple request
I ordered a whopper Jr meal just a few minutes ago at BK 2-EComm, MOA. I told the crew (as he was manning the cahier post) that I would like my burger with extra everything or 'heavy" . He acknowledged. Cashier comes in and I pay my bill and AGAIN mentioned I would like my burger with extra everything or "Heavy". My order was for take out. When I got back to the office and opened my meal, the burger was NOT EXTRA EVERYTHING and there was one small, pitiful slice of lettuce about 1 1/2 inches square. What's the matter with your people???!!!
1.0
Unsanitary Crew at Burger King Worldwide Corporate Center Mandaluyong
I Ordered solo Xtra Long Chicken at Burger King WCC branch. I don't know if its normal or its BK practice to eat in the production floor coz i saw Manager and Employees eating in the production area.

Anyway to make the story short. This counter no name tag but the receipt says Host: Lenny is eating in the production or kitchen area of this branch.

Before she approach the counter or POS to take my order she spat a seed into her hands.
I gave her PHP 100.00 and she gave back my PHP 1.00 change.

She advised me to take a seat and wait for my order.

I am observing her while waiting for my order.
Sad to say she is still keep on working without washing her hand from a spat seed into her hand from her mouth.

When a kitchen crew was done with my order, i ask this counter Lenny not to touch my food and requested the other counter to take my food. I also told her "Dumura ka sa kamay mo ng seed yet hindi kita nakitang nag hugas ng kamay. Its very unsanitary. Lalo na at sa food chain ikaw nag wowork".

Its gross to see food handler do such kind of act.

OR#002-0059085
Host: Lenny
Order #20165
Date: 14/09/18.
Time: 2:12PM

Order type: Take out.

Questions & Answers

3
Questions
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Queen lanj
20 Nov, 2017
Rgm of bk venice taguig name laurice do the substandard all of team member there do punching half and claim it as full rice.. Pls do a disciplinary action about this.. Thanks!
Lani
14 Nov, 2017
I know one rgm of bk doing punching half rice and claim it as full rice is that the standard?
Patricia Santiago
16 Oct, 2016
I'm Patricia Santiago from Far Eastern University-Makati, can I get a copy of your financial statement? For research purposes. Thank you so much.

Restaurant Details

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Description
Home of the famous Flame-Grilled pure beef WHOPPER®. Flamin’ Juicy, Beefin’ Beefy. Press “#” 2-22-22 for delivery. www.burgerkingdelivery.com.ph
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Last update: November 2018 - View Status


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