Review of Wow! Hair Salon - Main Office

Hi this is to inform your good office that I was not satisfied with one of your branch who made handled my hair,the branch located at c5-housing (water pan) in taguig.I availed your package that includes rebond,hair spa,pedicure & manicure that cost 1,650. Ryt after the availed services done by the hair dresser also known as the manager or shes/hes calling "mama".My hair resulted to kinky and too much dryness.I went after 24hours to let them check to what happened,but they told me that I will pay the amount of 1,100 for the keratin etc.They refuse to shoulder that amount which they should be the one to pay that..
Is this really your policy that if the customer is not satisfied and the result is not good ill be the one to pay that charge? I was so disappointed.
Hindi ko maintindihan kung anong itsura ngaun ng buhok ko, its like ni-relax lang. Para akong nagtapon ng 1,650. take note: twice po ako bumalik sa branch na yon para ipakita tong hair ko nung una wala yong gumawa at second tym yon na pinapabyaran sakin yon then do the treatment dat it should not be..paki double check naman.