Review Nice


5.0
Nice
They have a high professionalism when it comes to their products. as we enter their shop they immediately assisted us with nice greetings and smile. Every details on the phone that we asked they answered it the way we understand unlike other cellphone shop it feels like they just want to sell their products. There's this one time while the salesman were assisting us we heard a customer complaining regarding on the unit they bought, they are insisting that they need a replacement of the unit but as the technician explained that there's a negligence on using their phone. They dropped it and there's a visible mark on the corner of the phone. The technician also insisted that they will not replace it because they explained before purchasing the unit that the replacement is only for factory defect. They also told me everytime i avail about warranty policy and replacement policy. Me as a customer will give them a 100% trust ratings because of the way they assist me, i feel very welcome and comfortable. I HIGHLY RECOMMEND THIS COMPANY TO EVERYONE WHO ARE LOOKING FOR NEW PHONE. Technicians are also well trained when explaining to their customers especially if the customer is beast mode. I also recommend their technicians for entertaining their customer in a well behaved manner even if the customer is pointing at them randomly and even accusing them of things that they didnt do like the customer I saw before. :)

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