Grand Champ Food Packaging Corp. - Pasig City

4.8 27 Reviews
Verified
Listing
+11Years
With Us
Company name
Grand Champ Food Packaging Corp.
Location
Unit 2 Cainta Business Center Felix Avenue Cainta Rizal 1900 (Boundary of Pasig/Cainta), Pasig City, Metro Manila, Philippines
View Map
Contact number
632-646-0122
632-3993517
632-6460624
Mobile phone
+63921-5864700 (Smart)
+63922-9593810 (Sun)
Fax
632-6460624
Working hours
Saturday: 10:00 am - 4:00 pm  See All
Contact Person customer.service@grand-champ-packaging.com
Establishment year 2003
Employees 11-15
Company manager Josephine Carnay
E-mail address

Reviews

27 Reviews
4.8
 
Write a Review
4.0
Honest Review
Thank you so much for Good Services you have provided to us. You have good and nice quality products. I am your loyal and forever customer.
I have only one request, please make sure to follow the instruction that I include in your quotation once I order. I am businesswomen who need a good profit if the product that I order will damage my business has a loss of profit, please help me.
5.0
LOW PRICE
A one stop shop. Too many items to choose from. Low price yet quality items served. Very organized order process flow. Hope that you also grant a payment terms with your regular client. Tagging Ms. Debbie and Ms. Grace for always assisting my orders, Thank you so much! and to other personnel as well! Keep safe. God bless and more power!
5.0
My Honest Review on Grand Champ Packaging
Professionals and Easy to deal with. Accommodating and respectful staff. keep it up.
Suggestion:

on your Product list (google sheet) , include link for actual picture of the item :)
4.0
Good quality, cut-price packaging products, product availability, on time response, on time delivery
I had a great time working with Grand Champ. Their team are reliable and provide the best service. I definitely would like to recommend them to retailers, SME and even big companies. I hope they'll be able cater to locations outside Metro Manila.
4.0
prompt reply
Thank you for prompt responses to my inquiries. Hopefully you can make full list with actual pictures, dimensions, minimum order quantity per item of all your products for easier navigation on your website and ordering process.
5.0
Very accommodating
The staff are very accommodating, even on late inquiries they responded quickly.they provide every details you need.
Definitely will do transaction again.
LISTING OWNER
Hi Laurence, Sir, thank you for your positive feedback, we try to be efficient as always.
5.0
Grand Service
The Staff are very efficient and accommodating. I am very satisfied with this company's service. Very professional hence, I will definitely re-order from them. ????????????
LISTING OWNER
HI Ma'am, thank you for your five stars rating review, we thank our team members for the positive experience you experienced. Thank you and we will share your appreciation to them.
5.0
1 stop shop for all your packaging needs
The 1st in mind for our Restaurant Packaging Needs. With online ordering system, cashless payment, friendly and accommodating staff. Saves you a lot of time & energy. Makes business a pleasure all the time.
LISTING OWNER
Hi Ma'am/Sir, thank you for your feedback, having an ear to listen in our customers, we felt that even pandemic, our team work harder to fill in the gap, our Customer Service Engagement Team members always ask in which areas we could improve and building a positive relationships to our customers are now having a wonderful effect on our performance, not 100% perfect and we are still continuing to monitor the need of each customers. Thank you for your positive feedback.
5.0
LOW PRICE
LOW PRICES AND A ONE STOP SHOP. We've been a regular customer for years now. I am stating this review in be half of our Company I am working with. Hope you could grant a payment terms with your regular customer like us. =)
LISTING OWNER
HI Sheena, thank you so much for sharing your positive experience, we will check with Accounting regarding the payment terms as there may be some criteria. Thnnk you again!
5.0
Very reliable supplier
They would accommodate your request no matter how little the amount of your order. The lead time is short, normally 2-3 days. I am very lucky to find this supplier.
LISTING OWNER
Hi Ma'am Marilou, thank you in sharing your experience with us. You could always share our Facebook page :)
5.0
Low Price and Quality is Excellent
Im a customer of Grand Champ for quite some time now. I already observe a lot of good things about this company:
1. Prices are relatively low and regardless of the scale of your business, they will give you the pricing that you need.
2. Very responsive to queries (I order at least twice a week and still able to fulfill my need for my small business in timely manner)
3. Great customer service though sometimes request will not be granted due to limitations or stubborness of clients (I guess).
4. They will give you what you want in terms of products. Which I like the most because they are transactional and even as a small business, they will never left you behind.
5. Its a part of my business that I dream before and provide the goods that I could sell as well.
LISTING OWNER
Hi Lendl, thank you for your feedback, we work as a team and even we work remotely, we are truly concern about any concerns of our customer. We are not perfect and we always have the interest to attend to our customers and support them in their business. Grand Champ Packaging is here for small business owners too. Have a lovely and safe New Year celebration. We'd like to thank our team members for their efforts.
3.0
Ordering System
I wish there would be an ordering system through apps like viber or messenger since I am always on the go person and cannot be always in front of a computer just to send my orders. I usually just do calls to do orders since I am always doing field work and a multitasker purchaser of 2 companies we are running. another ordering system like this to make convenient and fast way for your repeat customers is a big big help.

Thanks!
LISTING OWNER
Hi Lorraine,

Thank you for your feedback, Viber and Messenger ordering is quite convenient to you, please allow me to explain why we are directing you to use the online web form. Firstly, messenger based orders are difficult to monitor, imagine the live messages that is quite difficult to track, we received a vast amount of messages via Facebook, these are live messages that we answer, any new messages will push the old message downwards. We are receiving about 200-300 and sometimes on a very busy day, about 500 messages. We have to TRANSFER the orders from Viber and RE-WRITE the orders, re-writing orders are time-consuming, we will not be able to cope now as we started our online marketing since pandemic, we serve customers ALL OVER THE PHILIPPINES, there were times that we were not able to open about 70 and 100 text messages on two consecutive days. The communications that we are receiving on e-mails alone are staggering, our engagement on Google is about 72 thousand on a month not to mention Viber, WhatsApp, Facebook, phone calls, text messages.

Other customers find the webform easy to fill, as I mentioned, it only takes a minute, given that you will copy and paste your pre-made orders. Our turnover time is not bad compare to other big sellers. We will consider the app, at the moment, there are so many things going on with less manpower and it's pandemic. Have we been late on the preparation of the orders as it seems that the only issue here is that you are having issues on your time management. The app is a good option and due to the unique circumstance that we are in at the moment, the web online ordering form is functioning 100%, this is far better than looking after and monitoring orders via text (imagine the number of mobile phones that we have, it's just too taxing to monitor). The web online form data goes to our worksheet and there we could process the orders easily. Other customers also send us an excel file which is easy to manage, the text based ordering am afraid will not survive in the busy environment that we are in hence we opted for an online order form.

We have to develop a better way of capturing orders and the online webform that will only take a maximum one minute seems the way forward. The web online form could be accessed in your mobile phone too. The app is a very good option and it takes resources to come up with that. We appreciate your feedback, one day, we will be in a position to have a full functioning eCommerce website. Thank you. If you need help or assistance in ordering, please contact me at dinez.carnay@grand-champ-packaging.com
LISTING OWNER
Just to add, there had been a great improvement in the order process and communications, we are here to always assist you and the rest of our customers - Dino
5.0
Very accommodating
I was able to order items in a weekly basis and it is a delight that I've found a one-stop shop for packaging needs. I also want to commend all the staff for being such a great customer service.
LISTING OWNER
Lendl, thank you so much for the kind words of apprecation. Not perfect but still pushing ourselves to deliver a positive experience. Salamat po.
4.0
Very Accommodating!
Very Accommodating staff especially; Jolly, Christine and Pau. Ordered Big loaf pans and punch hole bags. Hopefully all the products will be available. Will order again soon.
LISTING OWNER
Hi Jessica, thank you for your feedback and we always put weight on suggestions. There are some hiccups since pandemic which affected most (if not all) of the businesses, we are always looking for ways to look after our customers, there are issues on delays of materials which causes delay on production however, our Customer Engagement Team ensures that these small little things are noted. Thank you again.
5.0
Fast order turnaround
Dino and the rest of the Grand Champ team were very responsive. Although the item I originally want and the replacements I gave were all out of stock, their great service still made up for it.
LISTING OWNER
Hi Sir Ed, thank you for your positive feedback. There are issues in production materials when pandemic started which was one of the cause of delays in production. We appreciate your appreciation in our customer service Sir
See All 27 Reviews

Questions & Answers

Do you customize paper cups? and ice cream spoon, can you give a quotation?
LISTING OWNER
HI, Hi! Good morning! This is Dino, I noticed that it took some time to attend in your inquiry.

Please accept my apologies in this instance. Being new in this post, one of my responsibility is to ensure that we are attending to the needs of our clients like you. Thank you for your understanding and patience, we are trying to improve your experience.

Please feel free to contact us again via a direct message if you have any requirements in the future. We will be able to assist you through our food packaging sales channels.


TO ORDER or ENQUIRE
———————————
Please send us a direct message to: m.me/GrandChampPackaging

Name of product, description, quantity, colour, size, dimension

Pls include your name, location, phone and email

Have a nice day and be safe.


Grand Champ Packaging
Customer Service
m.me/GrandChampPackaging
https://grand-champ-packaging.business.site

Company Details

Location map
Unit 2 Cainta Business Center Felix Avenue Cainta Rizal 1900 (Boundary of Pasig/Cainta), Pasig City, Metro Manila, Philippines Get Directions
Company description
A one-stop shop for all food packaging supplies/materials. We provide products such as Paper Meal Boxes, Paper Plates,Paper Cups & Bowls, Paper Straw, Paper Grocery Bags, Eco-bags(non-woven), Biodegradable Spoon & Fork, SPork (and other types of Spoon & Fork), Microwaveable Containers, Table Napkins, and more.
Working hours
WeekdayTime
Monday:10:00 am - 4:00 pm
Tuesday:10:00 am - 4:00 pm
Wednesday:10:00 am - 4:00 pm
Thursday:10:00 am - 4:00 pm
Friday:10:00 am - 4:00 pm
Saturday:10:00 am - 4:00 pm
Sunday:Closed
Products & Services
PET Bottles for Buko ShakePET Bottles Colors: Blue and Clear PET Bottles Caps Colors: White, Green, Yellow, Blue, and Clear PET Bottles Available Sizes: 250ml - 250pcs./bundle - 330ml - 250pcs./bundle 350ml - ...
Paper Grocery Brown Bag (Supot)
Paper Grocery Brown Bag (Supot)
Available Sizes and Packaging Details:
Paper Cups/Bowls - Plain and Printed (Hot & Cold)
Paper Cups/Bowls - Plain and Printed (Hot & Cold)
Available Sizes: Personalized printing available.
View all 7 products

Verified Business

The accuracy of the company profile for Grand Champ Food Packaging Corp. is validated by the company owner, representative, or directory administrator.
Last update on December 2020

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