Review Check your services and know your business. Very Poor.


1.0
Check your services and know your business. Very Poor.
Been tracking my order from Lazada. LBC Track & Trace said they received the item April 13, 2018. And on the same date, they marked my order as"..was not delivered since recipient's address is out of LBC's service area". Are you kidding me? My area is still in Benguet and you made two deliveries at my area before (just last month). Put some values in your work guys, deliver the item to the recipient and do not have anyone, just they know the recipient to receive the item. The contact number and addresses are written on the packages. Is it hard to ask for directions on the addresses or can you not simply text or call the number written on the package? You guys are really unbelievable. Even in your branches, I had the worse experience with your group. If you don't want to do business, simply quit, let the more competitive providers to the job. And please be reminded that we are more or less aware of the law (consumer protection), do your part. And do read some emails, you've placed "Customer Service" but showed no interest on our concerns.

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