Reviews of Eternal Plans Incorporated - Head Office - Pasig City

Here you will find reviews about Eternal Plans Incorporated - Head Office. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
25 Reviews
1.2
 
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1.0
Devastated
We have filed pension for my father who passed away. We filed in 2015 and until now 2018, there is no update. We are from Cebu and the staff in Cebu Eternal Plans office is not helping except to call Manila office, whose contact numbers are not answered and always directed to voice mail box.
PUBLIC USER
that is very true and correct, they are not answering their phones, or they just hang up
PUBLIC USER
Until now (April 6, 2018), I haven't received the educational benefits of my daughter for 2 sems, 2017-2018. I made follow-ups at Calamba, Laguna branch, but the answer is - Ipa-follow up po uli. ANO NA KAYANG STATUS NG COMPANY? Hope to receive our claims.
PUBLIC USER
Sane here po..We filed last oct 2016 until now wala pa din po ung lum sum ng mother ko..2 yrs in the making..
PUBLIC USER
we are all experience frustrations.. i invite you to file complaint to Insurance Commission. Im already preparing my letter of complain.
PUBLIC USER
Hi Mga Mam,

We have the same experienced. Until now I never get paid my educational claims filed last June and Nov 2018. . I called up their head office Manila pero ang bastos nila hindi nagsasalita yung nag picked up nang phone. i guess its effective siguro if we will ask help from Mr Raffy Tulfo mga Ma’ams
1.0
sobrang babagal nyo ang galing sa una!!
i was calling to your head office. to follow-up my sister's check and took me a couple of month to wait for their feed back as they're always saying to "process" ( Ms Marie Santos/ Yayan Cayetano) I always ended up hang for 3 hrs to wait because they have other business on the other line i was desperate almost everyday to call but they have many excuses.
PUBLIC USER
I call n natin ang ang attention niTULFO...we do experienced the same scenario sa educ ng anak ko.....
PUBLIC USER
Ung sa mister q 2016 p nakafile hanggang ngaun to follow p rin ang nauubos ng pamasahe at pagod pabalik balik d n kayang bayadan
PUBLIC USER
Tama hingi na tayo tulong kay Mr.Raffy Tulfo ganun din samin nag file kami termination tapos nagbigay sila email add,nag email nako 2x hindi nag rereply nakakdismaya
PUBLIC USER
We shared same experiences...mabuti talaga na ma-media na itong eternal plans!!!we share same sentiments!!!matured na yun educ plan ng sister ko since 2016...until this time 1check palang na release nila!!!let's join forces!!!
PUBLIC USER
Hi po ask ko lng if nakuha nyo na ung cheque nyo kc same situation dn po kmi, 2 years ng patay ung father ko until now d p rn nmin nakukuha ung cheque nya.

Thanks po
1.0
With thorough follow ups with you Eternal Plans my niece and nephew are pisst off with your answers
With thorough follow ups with you Eternal Plans my niece and nephew are pisst off with your answers, you staff and signatories, where is your customer service here?
My niece been spending calls for follow ups, when checks will be ready for process. Meaning if it is for process it will take a long time, it is not yet for release.
Pls. improve your service.

Baguio City, Philippines
1.0
Every time we follow up the check if i'ts available, the Customer Rep. always says "for Approval pa po" or "processing po or for release". Paasa kayo! kung ready na ang check, why you're not able to release it?
dami nyung satsat!.Wala da yung mag pipirma, nka OB o di naman kaya nka leave? yung totoo, my balak pa ba talagang pirmahan yung check or hindi!. Walang kwenta yang Insurance Company nyu! IBALIK NYU NA LANG YUNG MGA BINAYAD NAMIN SAENYO!!!!!!!

1.0
We filed an insurance claim last June and more than 8 months later it is still 'for approval'. Eternal plans is a scam. Your planholders pay on time but you are way delayed in processing claims. Delayed release of claims is no different than stealing is because you are still earning from the premiums paid by the customers while you are holding the money.

Not recommended to others na gusto mag invest.
PUBLIC USER
tama, visit www.eternalplans.net to view all the complains na nag avail ng plans sa eternal.
PUBLIC USER
Same with my mom dapat nakuha na ang ROI however wala pa rin mag iisang taon na. Ano po ba dapat gawin
PUBLIC USER
I already wrote the insurance commission dahil mahigit 1 year na walang balita sa claims ng father ko and sumulat nman sa kanila ang insurance commission giving 10 days for the EPI to respond but until now wala pang balita. Bankrupt na cguro ang Eternal tsk tsk..Never ko itong irerecommend ang EPI sa mga kakilala ko.

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